Abby Spachman - State Farm Insurance Agent - Bloomington (IL)

felix eduardo alvarez arzate From start to finish my experience with this agency was excellent. The staff was friendly, knowledgeable and made sure I understood everything. I couldn’t be happier with my coverage.

Jean Gonzalez Always a good experience. The agents are very helpful.

Julie Mana-Ay This was my first time ever getting my own car insurance and expressed to Mike that I had no idea what I was doing or how car insurance worked. He walked me through each step and scenarios that helped me understand how insurance worked and what would be best for me financially. Hes the one call Im never intimidated to pick up. Mike is extremely helpful, professional, and made it so easy for me to transition over to State Farm. Love the service.

Mark Roberts III I worked with Lilly on a small rental property I own and was extremely happy with the service provided by her and the entire agency. Highly recommend Daton Kaisner State Farm Agency.

Andrew Healy Great customer service! All all-round wonderful help and attitudes. Ive been a client here for well over 15 years

Karen Smith Carrie, Dawn, and Melissa have been exceptional to work with. I was the primary caregiver of my mom and needed an agent and team that cared about protecting her assets properly. They wished her happy birthdays, did thorough reviews of her policies, and communicated with me in a friendly and heartfelt regard through it all. I would recommend their services to anyone.

Rosa Castillo I worked with Charlie to get insurance and he made the entire process easy to understand. He walked me through all my options and helped me make the best decision for my family.

Darci Palmer Paul and Ian have always gone above and beyond to help with all of my insurance needs. I have business, home, and auto insurance through them and I can’t say enough good things. They took the time to listen and find the best product to suit my needs.

Nick Vasquez Today I called my insurance broker Stanton Insurance because I needed a windshield replacement for my daughters car. I had already called 3 companies to get quotes but I just had a question on my deductible. Susan answered and was extremely helpful so much so that I realized my earlier calling the repair companies was in vain! She immediately found me a service, locally, that would come to my location at my convenience the NEXT day! Susan checked for the best price and made sure I was completely happy with the details! Thinking back to my wasted time on the internet, answering questions and the time I wasted calling other companies with their aggravating automated systems really made me appreciate my 15 minute call with Susan! She is an exceptional asset to their team! But this experience did bring up a shortcoming with my past dealings with Stanton Insurance here in Monmouth and need to report that shortcoming. To be honest, the shortcoming is on me for not shouting out Stantons incredible service! Ive had them as my insurance brokers for years, decades even, and they ALWAYS go the extra mile to meet my families needs! We love Jennas contagious smile and her unyielding professionalism to get the best for her customers! Jeff is great too, just not as good looking as her!lol (Im sure my wife would disagree!) But all kidding aside- I remember when Jeff called us and told us hed found a better house insurance carrier and a better plan for our 4 vehicles for hundreds of dollars cheaper! It made me realize then that these people are ALWAYS looking out for us! I dont say this often, truly never, but the Stanton Insurance is like family to us! For years I soley dealt with their father, God bless his soul, and when he passed, his very capable children stepped up and continues his legacy for exceptional service. Disclaimer: I am neither employed nor have any family ties to Stanton Insurance or any of their employees- nor are they paying me a Jillion dollars to write this review! Susans great service just reminded me of my oversight of not showing my appreciation for a wonderful local family owned business!