Robert Burd - COUNTRY Financial Representative - Watseka (IL)

Peter Sloan My wife, Barb, and I have been with Russell-Smith Insurance for over 20 years. We have always experienced excellent customer service. It has been a good feeling to know an immediate answer to an insurance related question is just a phone call away to Cheryl or Brandon. We have had to make a few insurance claims over the years and it was always a simple and hassle-free experience. We would highly recommend Russell-Smith for your insurance needs.

James Piper Ive been working with Aarron for my insurance needs since 2016, and its easily one of the best decisions Ive made. Hes consistently been reliable, responsive, and incredibly helpful no matter the situation. He communicates clearly, answers questions thoroughly, and handles everything with efficiency and transparency. I highly recommend reaching out to him - you’ll be in great hands!

Sherry Savka I called about upgrading an existing policy and the receptionist told me that I would receive a return call but never did. That was over a week ago. Ill be a little more aggressive and hopefully theyll return my call. If that doesnt work, Ill physically drive to their office and maybe Ill receive the answers I need. Not happy. Update: I was contacted by a very nice man who answered all my questions and even gave me more valuable information that I ca n use. I just wished he would have been more prompt on my return.

Virgil Gingerich I have been with Rich and his team for 20+ years. they are very professional and will go the extra mile to help! Pam is 1 of a kind and knows the business inside and out right along with Rich! Highly recommend this team for all your insurance needs.

Heather Leydet I would recommend Kull Insurance to anyone!! They were both absolutely amazing. Carla did everything possible to get me good insurance that didnt cost an arm and a leg. She was patient and explained everything with great detail. They made me feel like family, in the type of world we live in, we need more companies like them!

Fidel Lopez Alex Villa is an exceptional insurance agent! He’s knowledgeable, professional, and truly takes the time to understand his clients’ needs. He made the process of finding the right coverage simple and stress-free, and his recommendations were spot on. Alex goes above and beyond to ensure everything is clear and that you’re getting the best value. I highly recommend him!

Javier Garcia Great customer service excellent experience! Thank you guys so much

Vince DeFranco Outstanding customer service. Highly recommend for all your insurance needs.

Katrina Hernandez I recently had some good news about my State Farm policies - an eligibility change! Not only did Stefanies office reach out to me proactively, but Elizabeth worked to get all the policies updated simultaneously, and by the time we were done, I was saving money! Elizabeths customer focus and attentiveness are above and beyond -- it reminded me of the way most companies used to operate. It was truly a pleasure to work with her and I am thrilled with the changes we made together. I cannot recommend Stefanie Curtiss agency enough. Stefanie has clearly taken great care to ensure her customers are truly taken care of!

Jennifer Bunger Best insurance agent around!!