Oslund & Associates Agency, Inc. American Family Insurance - Rockford (IL)

John Macrae Odom Scott has been the most helpful State Farm rep i’ve ever had the pleasure to do business with. Anytime I needed something he was just one email away. Always quick with responses. I’m very pleased with the service I got here. Definitely coming back in the future when I need help again.

Johnny McKinney After being t-boned by an elderly man who was insured by State Farm I have been hurting like hell for nearly two months now. I was forced out of the rental after only a week without any payment to replace my vehicle which is inoperable and totalled. The think a custom built truck is worth only $3,000 and apparently being injured is worth the same. Meanwhile they fixed the old mans car and I know because he nearly hit me yet again while I had to use an Uber to go to the doctor. This is by far the worst company for any insurance on the market. They definitely need a phrase change "like a good neighbor, were here to screw your life up". As a disabled veteran I can not just afford to go and buy another vehicle as Ive built this over the last six years. I have nearly $20,000 into it and now because of an idiot who by the way was at fault in an at fault state they act like Im the one who caused it and I should not have reasonable compensation. So because my vehicle was paid for outright and owed nothing to anyone for it I should take what the first Kia cars were sold for? Get real! This is exactly why insurance companies need to be regulated and penalized more strictly. If you have State Farm, I would highly suggest switching. I had them up until three years ago when after a hit and run I was screwed by them. I had paid too much for too little insurance. I even switched and was instantly paying over 60% less and had better coverages. So thanks State Farm for screwing this Disabled Veteran yet again!

Ghassan Falah I’m really happy with my car insurance agent Jodi! They made everything super easy and stress-free, breaking things down and helping me find a good deal. Their honesty and dedication really stand out. They took the time to answer all my questions and made sure I got my policy. If you’re looking for a trustworthy and caring insurance agent, I totally recommend them. A+ service!

Pankaj Danole Shawn, thank you for defending my house and company with care and accuracy. I see the pride you have in your work and it shows!

Frank White Always easy to do business with them!!

Edgar MCkee Always helpful no matter the problem