Howell Insurance Agency - West Frankfort (IL)

Christi Robinson I am very pleased with my switch to Shelter Insurance. Drew Is a very helpful agent and he actively looks for the best rates and coverage. Drew is always looking out for the customer and is very knowledgeable of insurance products. Drew is definitely a person who cares for his customers.

Olivia Bradley Scott has always done an excellent job of taking care of anything I may need. He goes above and beyond to take care of his customers.

Luis Rodriguez As a first time home owner I knew nothing of this home owners insurance untill recently when after 8 years with this company it was brought to my attention that I was being g take. Advantage of by this agency I called and cancelled my policy as it was about to be up for renewal and they still chose to cash my mortgage company’s check even though I called and canceled their excuse was that I did not tell them the date so they chose to take advantage of me a little more untill this week my mortgage company called to let me know I have two policies on my home and do t bother calling corporate they have drew Kelly call and agree with you on almost everything u tell him just to tell you there’s nothing they can do but take your money on a positive i learned paying over 3k for homeowners insurance is not normal wish I would have brought this up years ago

Ethan Coatney Great place and very friendly people

Ken Schreder Excellent partner in the insurance arena. Fair, honest, committed to customer satisfaction.

GOOD CITIZEN Been a customer for well over a decade. Family owned business that takes care of you like you were part of their family. Wouldnt go anywhere else for taxes or insurance.