Shawn Mason - State Farm Insurance Agent - Galesburg (IL)

Joel Lehman My prior State Farm agent retired and when he did, I was automatically transferred to a new office. To my surprise, one of his team, Tracey Muller, whom I worked with extensively, was transferred elsewhere. She was the sole reason I stayed with the prior agent to begin with. When I found out she was at the Cravatta Agency, I asked State Farm to switch me over immediately. They did and once again I was working with my favorite insurance office manager of all time. Tracey knows her way around their complex systems and coverage. Shes also one of the most pleasant people Ive ever worked with. I call her for all my personal insurance related needs. Ive also had a couple interactions with Mr. Cravatta and theyve been excellent as well. All in all, if youre looking for competent and customer oriented State Farm team in the Western Suburbs, look no further.

Christie Rangel Justin Cooks office has always given excellent service! We were so grateful to come back after 4 years somewhere else. David M was friendly, efficient, and gave us accurate information. He stayed late so my daughter and I could finish our policies after we both got off of work! He was very responsive the whole way! Thanks!!!

Debra Davis I have been going to Fredia Hawthornes for over 15 years! Never have I had a problem with filing a claim or anything else! Love the people there, and they get to know you and your needs! Very friendly and welcoming and knowledgeable! Thank you for being so kind! Debra Davis

brenda gray Weve had Roger n Jeanie many many years. Great Service!

Todd Hoyt I highly recommend Jimmy and his crew. They are easy to work with, responsive and professional. They genuinely care about their clients.

Charlotte Bailey I have tried to speak to them about a refrigerator that I purchased, that was damaged badly by the delivery services whom are insured with this company. I have yet to hear any reply. Through numerous phone calls and e-mails ,I have had no real answers or given a claim number.

Jeremy Andrews Gina Gomez at Dick Lewis agency has been a pleasure to work with, as have other personnel I have interacted with there. She is hard working, kind, and dedicated to her clients. I would recommend her services in assisting you with finding the right coverages for your home and other properties!

Sarah Siefken I highly recommend working with Megan Hutmacher! We combined our home and auto policies and she made the transition quick and painless. She was able to answer all my questions in a timely manner, and was also a delight to talk to over the phone. She made me feel like a friend and not someone she was just trying to sell to. Megan thank you so much for being such a great and professional agent!

KP Cowan Great service. Lady was very polite and professional!