Protection Direct - Belleville (IL)

5 /5 Nia Jones: I had an excellent experience with Home Protection Direct, thanks to Lauren and Cameron! They made enrolling my mother in a home warranty incredibly smooth and stress-free. From the start, they were knowledgeable, patient, and professional, taking the time to explain all the coverage options in detail. They answered every question we had with clarity and ensured we felt confident in our decision. Kudos to you!

1 /5 Destiny: I’ve called this company 6 to 8 times over the last 6 months to be removed from their mailing list. I’ve been assured I’ve been removed each time and yet the letters keep coming every month. BUYER BEWARE. This company is NOT accredited through the Better Business Bureau. They send aggressive letters in order to scare people into purchasing their services. Find an accredited business that does not try to bully you into purchasing their services. You’ll have no recourse with this company in the likely event their services will fail you. (Check out the reviews from people they’ve screwed.)

5 /5 Paul Mcguiggan: I just hung up the phone with Jason out of Illinois. He is an outstanding rep. for your comp. He is kind, polite and knowledgeable. Thank you. Paul M.

5 /5 Arrianna Makeup: Good coverage but the customer service is the real gem. Fairly efficient phone tree to navigate and got to the right person quickly. Scott s has helped us twice from the customer service perspective. Very clearly explained all the information we needed and helped us to the full extent he could. Extremely happy with his service quality.