Flores Jewelry - Aurora (IL)

Stephanie Ward Allison & Stephanie were extremely friendly upon arriving inside the jewelry store. I came to purchase a tennis bracelet after losing my 16 year tennis bracelet. The ladies had pleasant conversation and were highly patient during my purchase. I ended up getting a beautiful bracelet with warranty. The team cleaned my jewelry along with my mother’s. Their warm, friendly and innovative professional is classy and tasteful. I will never enter another store after this experience! Thank you ladies!

Molly Logan I walked into the store randomly needing to get a wedding band for my upcoming wedding. The sales people were very attentive and listened to what I wanted and didn’t try to push something more on me. They showed me different options and were able to give me the exact band that I wanted within 30 minutes. I have bigger fingers so needed a size than they had in the store but went to their sister store upstairs and got what I needed. A fair price and great service. There were several other people in there bringing jewelry to be fixed or customized so even as an out of town person I can tell it’s a respected business. Highly recommend.

Lourdes Urzua I thought about getting permanent jewelry but I was hesitant about taking the plunge . I saw Carol’s page with the pieces of jewelry she has and I found some pieces I liked . So I entered a drawing she had and I was so happy I won . I love my piece and it is so me and worth it . Carol made sure I was happy with how tight/loose the bracelet is and I was going back and forth and I couldn’t decide and she was patient and kind while I decided how I wanted it to fit . The only thing I regret is not doing it sooner . I recommend this place . I am very happy with my bracelet .

Chris Beaird We love our wedding bands! They were extremely helpful, patient, and have the best prices in town.

Katee Fletcher I visited this store while traveling when I stumbled across my matching band that I was wanting, but has been discontinued. Mindy and the the rest of the ladies were beyond wonderful in helping me return my recently purchased band and purchase the one I’d been searching for everywhere! They took such care in examining and cleaning my rings and made the process smooth and easy. They sent off the new ring to be resized and are sending it to my hometown Kay’s. When they initially received my resized ring back, I got a call verifying the size I wanted. They had remembered an issue with my previous band’s size and said they weren’t satisfied with accuracy of the size that came back. They apologized (through no fault of their own) and sent the ring back on a rush to get it appropriately sized. I’ve never experienced a store remembering my issue and then proactively correcting the (barely) quarter of an inch difference! I was so impressed! When I called to check in they even remembered me and my ring was already on the way to my store. The customer service I received has been above and beyond and I’m so appreciative of those wonderful ladies!

Chasity Coleman Never had business dealings with MTM Recognition, but thanks for returning my mail. I dont even know how or why it ended up at your place of business and Im 3 & half hours away. I have been looking for this information... THANK YOU

Marisol Rivera Liz and Karina were so helpful! They helped me pick out a beautiful ring at a great price! I love that they both spoke English and Spanish. This is the first time I have came across Spanish speakers when getting jewelry. I definitely recommend coming here!