Fortners Jewelry - Zion (IL)

Chloe Rachel is truly one of the kindest, most genuine employees I’ve ever had the pleasure of working with at Kay’s. From the very first time I came in to have my ring sized, she has consistently gone above and beyond to provide exceptional service. While all the staff at this location are wonderful, I’ve had the good fortune of working with Rachel the most—and each time, she has been incredibly patient, knowledgeable, and kind. She always makes you feel like you have her full attention, never rushing and always willing to help with any question or concern. Her compassion and character were especially evident when I lost my engagement ring the day before my wedding. Not only did she help me search for it, but I later found out she had even told a coworker she wanted to personally buy me a new ring on her own credit card. That level of empathy is rare and speaks volumes about who she is. Thankfully, my ring was returned a few days later, and I rushed back to Kay’s to share the good news with her. She celebrated the moment with me, cleaned my rings and my mom’s ring without hesitation, and patiently answered all of my mom’s questions as she browsed the store. Rachel is the kind of employee who makes every visit to Kay’s a joy. I always hope she’s working whenever I walk through the door. She is truly one of a kind, and I can’t thank her enough for the kindness and care she’s shown me time and time again.

James Holman These are really nice people with a little bit of everything. I found a reciprocal saw that I was in the market for and had 3 to chose from. They gave me a fair price for a few things I sold, and I will for sure make this my go to place for all my pawn needs.

Maddie Berkvam Absolutely fantastic jewelers and I cannot say enough wonderful things about them. They are professional, reliable, timely, kind, and do incredible work. They reset my husbands family heirloom ring beautifully and I was so happy with how it came out. Bryn Mawr was transparent at every turn about cost and recommendations, not to mention that they have even resized my ring twice now free of charge. Even if you dont live in this area, its worth the drive!!

Trina Perez Great staff very friendly and helpful. Literally have found my new place! Esp letting me know my own town piercer s7cks! Thank you to both girls working on 8/2 love my new nose rings looks way better than before as well as a large great selection. Will be back!

Kimberly Rhodes When my father died he left me this huge coin collection and turquoise jewelry he bought Mom but she never wore.. I kept some but when I brought other coins in to Decatur Coin & Jewelry, the owner, Bennie Strumpher, was very helpful, informative, so nice and pleasant and I did learn a lot from him. Everyone there was so very nice. He will always have my business. Thank you DC&J. Ill be back. Kimberly R.

allison shonkwiler Sam F. was absolutely amazing to work with. She is incredibly knowledgeable about the products and helped me find exactly what I was looking for. If you are looking for a dependable sales rep who values their career, Sam is the one!

Emily Hogan All kinds of stuff other than clothes I got some really cute hair ties and homemade soap

Kim Bullock Melissa and her jewelry are absolutely AMAZING!!! I bought a gold necklace with an initial pendant for my niece who lives out of state. Not only did she provide me several options with pictures, she also wrapped, packaged & included a personalized card. Both the necklace and packaging were stunning and she was able to expedite the process so the gift would arrive in time for the birthday. I will definitely be reaching out for my next jewelry purchase!

Hele Babin We’ve had the best customer service at Venier Jewelers. The entire staff is very welcoming and helpful. Anthony is very knowledgeable, thorough, and patient throughout the entire process. He wants to make sure we get exactly what we envision. The end result was absolutely stunning and beautiful. We are so thankful for his expertise. We will defintely continue to recommend Venier Jewelers.