First Bankers Trust Company, N.A. - Macomb (IL)

5 /5 Tim Richardson: The team at First Bankers led by Jason Duncan and Megan Cheeks is first class. We were involved in a very complex closing, and they made it seem less. The service and attention to detail is top notch.

3 /5 Dr. Mohammad Shamsuddoha: Customer service is poor. I called a few times and they failed to answer my queries and didn’t even redirected me to know the answers.

5 /5 Nunya: All the staff are so professional and friendly. Many times I feel uncomfortable entering a banking establishment because the tellers all stand there and stare at you. But here at first bankers. They greet you as soon as you come in the door it makes such a difference

1 /5 savage: Some of the staff needs to work on they customer service skills I went up there to activate my credit card they didn’t help me I tried calling the number it didn’t work and they give me the same number I already called the lady was rude

1 /5 Jerry G: I traded a vehicle for a motorcycle that was financed at First Bankers Trust in Macomb. Worst experience of my life ! I waited over a month to receive a title from them, it was just sitting at their bank waiting on one signature from the original owner. Amy B. there, decided to go on vacation and not get the title signed before she left. So needless to say, I had a motorcycle sitting in my garage for almost 5 weeks because title needed one signature from First Bankers Trust. I had to call them repeatedly and only on the 3rd attempt did they actually send me the title over a month later ! They never apologized or anything, I would suggest NOT using this bank for anything .