Farmers Insurance - Susan Stukenberg - Rockford (IL)

James D Perry I have always been the type person to purchase the cheapest of products and services. Insurance was no different. When my cheap insurance company filed for bankruptcy, I had a change of heart. I decided a more financially stable company would be a wise move, but expected to pay more. I have to say I was shocked at the level of insurance I was able to procure for my home and vehicles at the same price I was paying at the “cheaper” company. And I can have peace knowing this company is as stable as they come. My first experience with Bill and his staff was top notch. I felt like a neighbor, truly. Mary Travelstead was the representative that I dealt with through the initial agreements. She is an absolute professional with tons of knowledge in the insurance business. This staff always has a smile while interacting with customers. You can’t go wrong with Bill Ecker and this great branch at State Farm.

Kelly Alaimo David and Gretchen are incredible! They helped my mom find the best insurance for her needs, and were so patient and detailed with their explanations of benefits. I cant thank these two enough for taking the time to help us with such a complicated situation! I highly recommend their services!

Trent Jackson American Central was a pleasure to work with. They answered all of my questions thoughtfully and honestly and were able to work with me to get me exactly what I needed. Highly recommended.

Bryan Nichols The overall experience through each and every step of the process was nothing short of superb. Once I provided the required information the turn around time with new quotes was amazing Jada is by far professional and responsive. The only negative I have is asking myself why didn’t I transition sooner and that’s on me. I highly recommend her business, you won’t be disappointed. I can’t thank you enough for the new life style you have provided me with the savings I’m going to start accruing. If you are in doubt about your current policies don’t hesitate to reach out to Jada!

Megan Hutmacher Very friendly staff, super efficient, and holy smokes.. The rates and coverages are awesome!

Gabe Shotwell Alyssa called me to let me know they recently had a rate change and wanted to know if I was interested in insurance through them again. She was super informative and really friendly on the phone. Got life insurance and auto insurance for only $6 more than what I’m currently paying for just auto, and the best part is I can talk to an actual person (instead of a computer) if I ever have any questions!

Genelle Davis Josie was just wonderful!!!! She was consistent with communication, very pleasant & courteous. She was able to secure me with a really great auto insurance rate & had me covered in no time. I really appreciate her time, patience, & professionalism.

Bradyn Bradshaw I went to Ed about a year back now and it has been light years better than any other insurance company I’ve worked with great people and great service I’d recommend anybody to go in and chat with him and see what he can do for you!!