Marsala Insurance Group - Edwardsville (IL)

Jason Cryer Our family has used Chirs and his team for our insurance needs for several years. Recently we met with Chris to discuss college and retirement planning needs. His approach and knowledge on these topics is very helpful. Make sure you are discussing life insurance, savings and retirement needs with Chris and his office.

Jamila Seals Trinas has always been professional and knowledgeable about her services whenever we speak. I have heard eat things about her assisting her clients find the best coverage for them. This makes her a trusted source in the industry!

Melinda Jones Redmon Insurance has been wonderful! They took the time to explain how escrows work for my home insurance and made the process quick and easy. Ill definitely be working with them again!

Joni Vee I used Benke for commercial insurance since I purchased a building in Decatur in 2003. At first they were fine, but over time, the insurance just renewed & they provided no quote comparisons or assistance. Finally, they were acquired by AJ Gallagher & my agent Ted Miller stopped returning phone calls entirely. My premium has jumped 50% in 8 years, 25% from 2012 to 2013 alone. I have found many more eager & willing agents who have quote much lower prices & taken my business elsewhere.

Nicholas Delmuro Mr. LeDonne made auto insurance easy for me. My mother uses him and his team as well. Fair pricing and great coverage. 10/10 for me. Thank you for always having great customer service and always standing by my side.

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

Roger Landis Found a new auto insurance agency last week and wanted to post this review to say how professional and customer service oriented they are. My agent was Betsy and she was great! Wanted to make sure I got the right coverage at the best price and I did!

Kelly Lockhart I have been with Country Financial for 41 years and with Wayne Donsbach for about 15 years. They are very responsive to our needs and we cannot beat the prices.