Richard Sinclair - State Farm Insurance Agent - Salem (IL)

5 /5 Cathy W: I just want to give Erica at State Farm Richard Sinclair office a huge shout out . Thank you for helping me change my insurance. The whole experience was quick and professional ! I was dreading the change but now I wish I would of done it sooner. Thanks again for giving me the same coverage I had (at the other place) for So much less .

5 /5 Heather Renee: Richard has been my insurance agent since I bought my first car. He has helped me every step of the way through all of my life changes and needs. The ladies he has working in his office are always friendly and helpful. I love the service I get from their office and the state farm customer service whenever Richards office is closed.

1 /5 T.K.: I was told that my car was insured almost a month ago. Today, at 3:41, I find out that not only was I not processed correctly during the reactivation of my policy, but since they are migrating to a new computer system, I currently owe around 170 dollars and cannot drive my vehicle home from work, a half hour away from where I live. I was treated like my frustration was inconvenience, despite having been contacted at the end of the business day for money I dont have and will have to put on credit. Very disappointed overall, felt like I was just an item on a checklist and not a real person whos life they are affecting.

5 /5 Vicki Moore: I switched to State Farm five years ago from another top name company. I have to say, I’ve not had one regret since. I rest easy knowing I have top quality coverage at an affordable price. The agents are knowledgeable and helpful, and have always been readily available to help me with all my insurance needs.

5 /5 Teresa Rainey: Rich, Debby and Erica are great. They are all super friendly. You feel like they want to help you and not just rush you. I switched to them within the past couple years. I have better coverage and rates, plus I’m dealing with local people. They all give back to the community too. You can tell they are all there to help people!