Richard Sinclair - State Farm Insurance Agent - Salem (IL)

Kyle Mike Moews is the WORST argent I have ever had, absolutely awful. switched my insurance to Mike at Acclaim I had my RV home and three cars insured along with a rental property. Came back with a couple options. went over them, very quick and seemed confused him self has he is explaining it to me. Two months go by and my neighbor hands me a cancelation notice He had insured the wrong address I went back to look at my info I gave him, said my correct address. I called mike upset he said its no big deal sometime the insurance company make mistakes. start going over my policy and find more and more problems. told him I wanted coverages the same as what I had before with my prior insurance company he even asked for my policy so I mad him a copy he had all the numbers. coverages where half what I had before oh and no insurance on my RV at all !!! Called again up set told me he had no idea about the RV printed out the email I sent him with the list of items needing coverage on he said he never got it. Then gives me an excuse that he got a new girl and might have not got that email. Mike has an excuse for everything and takes no responsibility for anything he dose. really really bad.

Beth Ciabattari John and Theresa are fantastic. They are very responsive and thorough. Were so happy that we switched to them for our insurance needs.

EDWIN ALEXANDER BRIONES AVITIA Grace is knowledgeable and friendly. She made sure I got the best insurance coverage. She explained all my options clearly and helped me understand exactly what I needed. I’m so grateful for her assistance

Michael Frazer Matt McCoy takes care of all my insurance needs and makes the process go smooth and easy. Always a pleasure to talk to and has the answers to any questions I have.

Josh Ive known the lady for years as Ive lived here and went through her. Always friendly and willing to help

Zabdi Moreno The team at this agency is always so friendly and responsive. They took the time to explain my policy in detail, ensuring I understood everything.

Jessica Torres I’ve never had a problem with this company, I’ve been with them for about 10 years now. Danny and Leticia are the ones the typically assist me. Great personality and professional and honestly to the point, I don’t care for side conversations just call, make a payment and get the receipt and done.They work with you in the down payments and monthly payments. Good customer service and friendly and prompt with the receipts and sending the policies. Sure the prices go up every year but not a whole lot. Roadside assistance is the best thru them, I’ve never had a problem with them, they are fast and reliable.