United Community - Blue Ridge (GA)

1 /5 Samantha Martin: Closes at 4 so will have to take off of work to do anything especially since NO ONE ever answers the phone. Also they are not BBB accredited and will move your transactions around to charge you the overdraft fee of $35 for EACH transaction.

5 /5 Kenny Schrader: Our recient security of our account problem was expertly addressed by Renee Watkins & Sherry Walden. Their professional handling of our account resolved the issue. A big Thanks to a job well done.

5 /5 Kathy Smyth: United Community Bank is truly our community bank. The wonderful employees work as a team and customer service is their prime goal. I have been helped at the Blue Ridge office by the awesome Laura Thomas, who makes every transaction clear and understandable and makes sure the customer leaves satisfied. She is the first person I call with any questions or concerns. Recently I filed for a refinance loan, and my loan officer, Cindy Stone, held my hand and guided me through the process. I don’t know what I would have done without her! United Community banking has been an exceptional banking experience! No need to look any further!!! Kathy Smyth Blue Ridge, GA

5 /5 Rebecca Hahn: The staff is always professional, courteous, and genuine. I went in to close CSs that had matured last Friday and was told they had automatially rolled over. The lady was happy to inform me I had until the 17th to cash them out with no penalty. She handled my transactions quickly and efficiently. I like working with Community Bank in Blue Ridge.

1 /5 John Glacier: Some employees here are great, but dang. There are better banks out there. Costumer service (specifically phone) is lacking. Each person will have a different answer or variation. You’ll get told to call branch, but they don’t pick up or return voicemails. I appreciate good card security, but sometimes the card will get declined without a notification about why. And yes, I had money in it. Best thing is, partially my fault for not changing my deposit account and not being aware of a service monthly fee) but they received a deposit on a CLOSED account and didn’t even get a email about it. I had to submit a complaint so they can inform me that it was received and they took money I owed. Can’t believe it took a complaint to talk to someone. Don’t get me wrong, it’s an okay bank if you’re local. I’d recommend it if you don’t plan on using it in the area. I will say, switching banks is possibly the greatest banking decision I made.