TVFCU Roper Corporation Employees Only Branch - LaFayette (GA)

Darryl Booker Service was great

Kathie Brown Always courteous and thankful for an in person option for drive through with a hometown mindset

Steven Miller This was one of the easiest and most efficient transaction for a loan I have ever experienced. Both Dixie and Alexis were very informative and explained the whole process to me upfront. There were no surprises or hidden agendas. I will recommend First Franklin to anyone who need a small loan. Thank you FF.

Kayla I’ve been with this bank for years and never had to wait as long as I did I waited two hours the woman was rude wouldn’t help when I asked her a question. Wasted two hours of my day and you can’t talk to anyone directly on the phone

Dene Brown Rude

Critical Reviewer The atmosphere is wonderful. Greeted by multiple employees. I feel relaxed with the interactions. Nothing shoved in my face to get. They were good indeed and helped me maximize my loan to be within my budget as well as doing there best to see if my payments are on the dates I get paid. The experience I feel coming here makes them feel like we are family. Even though its a business I feel like I just borrowed money from a family member and paying them back. It gives you that home feeling. I waited to write my review, but I wish Id have done it sooner. They all were the same every time. Good people are hard to find. Every time you come in there are decorations all over for each Holiday.

Damien Bridges Im currently inquiring into a loan with these guys, so far the website and loan process is not as great as other sites, I was approved so well see what financing they come up with. I have personal finance experience so Ill be back to update this review once the application process is completed and give you guys the rundown on what youll be getting into with OneMain. Reviews may or may not raise or lower. Update 1: So far Ive contacted the branch with no response, their phone lines do not seem to be actually set up to ring, instead they just forward to a voice-mail system. They dont coordinate callbacks very well it seems either. So far pretty frustrating. Will be updating once I receive a call back. Final update: So I called in, turns out their phones are actually in location as it states which is wonderful, I just have bad timing myself it seems. Got in touch with someone, they unfortunately did not lower the APR of the loan but instead of 36 months Ive been given, which in the long run Im spending more, but its a lower monthly payment. They were very efficient and timely in explaining all of the details and even offered me a higher loan which I declined just for my own wallets well-being. Wonderful staff, super friendly and I got the money the next day in my bank I provided. Overall great experience, a few issues but nothing is perfect, as far as business and professionalism they were wonderful. I think some of the comments on here with lower reviews might have something to do with people who cannot manage their money/payments and fall behind. Do understand they ARE a loan company, they do have an obligation to hold up their part but as well as to make sure you follow up on yours.