Pinnacle Bank - Elberton (GA)

Damon J. Taylor Very helpful staff. There was a line but several staff members were assisting customers from the line to keep things moving. Kind and professional.

Stephanie Howard Professional, personalable, informative and patient. That is how I’d describe Stephen Nelson with Strive Financial. Stephen, on a number of occasions, has taken the time to explain the differences in the types of accounts, which one(s) benefits me most and why. We’ve discussed my current financial situation, my retirement goals and from there chosen an investment strategy that benefits me most. I truly appreciate that Stephen does NOT use a cookie cutter approach and instead takes the time to personalize my investment model to my lifestyle. Bonus! Strive Financial also offers assistance with life insurance which I 100% took advantage of. Again, Stephen was there for me each step of the way ensuring I was selecting a model that fit me best. If you’re looking for someone to guide you or just want to know you have a trustworthy person planning for your future, Stephen is your guy.

Gabriel Thomas I hate having to do this, especially since my issue is with Truist. They just changed names this weekend, 2/18. I come the following Tuesday, today, and attempt to cash my check as I have done for about 3 years. Never an issue. Until the merger. Suddenly they cant explain why i, a customer of SunTrust for over 15 years, and 5 years at this particular location, am unable to cash my check with my ID and debit card. No explanation? For a customer of almost 2 decades. What a great way to start off a new bank. It seems they cleared out the old crew, so anyone I speak with is going to be brand new. Its pretty disappointing and annoying. I mean, is it impossible to check the account for funds, like has always been done? Weird, how with the implementation of better tech, somehow they lack services they had before.

Stephanie Osburn Everytime I call I always have a sweet lady help me! This is the best experience I have ever had with this company, others should show some of the same hospitality that you guys do!! Thanks for always being so professional and sweet.

Andrew Kirby Probably one of the most pleasant tax consultations my wife and I have ever experienced. Julie is exceptionally knowledgeable, very friendly, and she worked efficiently. We were in and out with a semi-complicated tax year to file in under an hour. Would HIGHLY recommend Franklin Accounting.