Jewelryist - Dawsonville (GA)

Joseph Johnson Went in for a “yearly” watch battery replacement for last 10 years. On Sunday, 5:00p, salesman told me that they he couldn’t change my batteries because they don’t have a tool to do so. I have done this for 10 years or more. Started at the mall store years ago! Wow! It was a sales woman there also. UNBELIEVABLE!!!!! Went back to Kay’s jewelry store and the “Outstanding” service that was provided to me was on point! The sales lady greeted me as I entered the store. She actually took my watch to ensure they could or couldn’t do the requested task of changing batteries. They couldn’t and she directed/referred me to Battery Source who also provided outstanding service!!!! Kudos to the sales person who answered all my questions and concerns!!! A 360 from yesterday’s service!!! Today you was the Outstanding store I have known you to be, thanks! (5 stars) they didn’t know I was in there yesterday! Pure Good Service!

Morgan Heizelman A very sweet lady let me try on a ton of bands today even though I was just browsing. She was very helpful and friendly and we hope to purchase in the future. I would recommend this shop!

Colbie Fulcher I don’t typically leave reviews, nor do I think I ever have, but I HAD to for this company! My engagement ring was distorted and they were able fix it within a very timely manner and reasonable price, in my opinion. I swear my ring came out looking better than it did when we bought it! Everyone at this location was so kind and helpful, and I immediately recommended them to a close relative as soon as I left the store. Thank y’all so much for getting my ring fixed and looking better than new. I would love to do more business with them in the future! (Hopefully not for the same issue though)

Patricia J Went here to have a ring repaired . Stone had fallen out and was told a $100. Gave them a Hundred, and was told they would let me know how much the repair would be by calling me, but know one called to let me know how mich the repair would be, so after waiting for a week . I looked at the receipt the girl gave me but it didnt reflect the $100 that I had given for the Stone to be repaired into my ring. After which my husband went to check on the ring. They told him $100. I then went in and told them that I had already given them $100. They said that I hadnt. I said , "well you have cameras in here why not check the day I brought you my ring!" SHE REFUSED! and said it was Security! A reputable Business wouldnt have a problem showing the TAPE if their was a PROBLEM? HOWEVER MY HUSBAND GAVE THEM ANOTHER $100 THATS $200 . PEOPLE, You might as well say that I just bought my RING ! WOW HOWEVER,"GOD SAID, YOU WILL REAP WHAT YOU SEW!" AND HIS WORD CANNOT LIE! I DONT RECOMMEND THIS BUSINESS ESTABLISHMENT!!!! THINK THREE TIMES BEFORE DOING BUSINESS WITH THIS BUSINESS!!!!

John Hardy Great selection of wedding rings and great customer service. Brittney was wonderful and authentic and ensured I got exactly what I wanted. Brittney’s welcoming demeanor and great personality allowed me to calm myself and finalize my purchase without feeling pressured. Alaina assisted by pointing me in the right direction with selection. Lynette did great overseeing the process. Overall great experience.

Faith Allen I cant tell you how amazing an artisan Courtney is. Her pieces are so unique and versatile not to mention, the quality. Ive had my pieces for over a year and they look just as amazing as they did the day I got them. My husband surprised me with a custom nameplate necklace with a pearl from Courtney that had my sweet babys name on it and truly is my most favorite piece of jewelry. If youre looking for unique and quality pieces of jewelry from an artisan with the biggest heart then Courtney is your girl! Cannot recommend her enough.

Erica H Every time I try to go to this store it isn’t open. Hours of operation says it opens at 10am but it’s never open at that time. Idk who’s in charge of opening but they are not opening that store at 10am. The owner should look into this because they are losing money because the store doesn’t open when it should.

Nate Logan Great service and very friendly. Called and came in to have links taken out for my watch. More than fair pricing and very friendly and professional.

Marti Lynette Riz was great! Me and my two friends came in for a piercing and he helped us pick one out! He was super helpful and he dealt with us being silly and giggling!