5 /5 Steven Nguyen: My wife and I had a truly fabulous experience at Shane Company today, thanks to the incredible service we received from Joann. From the moment we walked in, Joann made us feel welcomed and at ease. She was knowledgeable, patient, and attentive as we explored options for upgrading a diamond and selecting a beautiful pair of ear studs.
Joann took the time to understand what we were looking for and guided us with genuine care, making the entire process feel effortless and enjoyable. Her expertise and warm personality turned what could have been an overwhelming decision into a memorable and exciting one.
We left the store not only thrilled with our selections but also grateful for the exceptional customer service. Thank you, Joann, for helping us make such a special day even more meaningful!