Leo Jewelers - Decatur (GA)

1 /5 Rediat: I spent so much on this piece and it looks nothing like the reference picture I asked them to replicate, and the gem looks fake. I tried calling their number but the mailbox is full.. Update: the company’s response to my review claims I reviewed the wrong company? So I added a picture of the receipt here to show I got these from “Leo Jewelers” with the address at 285 flea market.

5 /5 Bree Savagee: Fast service , same day options , great deals , got my first diamon cut bottoms for less than $250 and at great quality. You can’t beat the deal!! Tell em Savagee sent you !

4 /5 No Name: 4 Stars - Great Service, Just Needs Better Online Info I know I gave 4 stars, but I highly recommend this place! The staff was super friendly, patient, and helpful. Isabella assisted us and did a fantastic job—she even helped sort out some issues we had with shipping and handling, which we really appreciated. The only reason this isnt a 5-star review is the lack of accessible online information. We couldn’t find details about pricing, materials, or what to expect ahead of time. They only have an Instagram—which is cool, but they really need a proper website that’s organized with clear pricing, photos, videos, FAQs, and a step-by-step explanation of the process. That would’ve made a huge difference in helping us prepare mentally and financially, and would’ve saved time in-store. Also, clearer communication about store hours and "last call" would’ve been helpful. We arrived a bit late, so our grillz weren’t going to be ready until Wednesday, and we had to pay extra for shipping. Knowing that in advance, along with shipping fees, would’ve helped us plan better. Be sure to bring a picture and have a clear idea of what you want before you go. The fast-paced environment combined with any uncertainty can feel overwhelming and might delay the process—possibly pushing your pickup date back (and requiring shipping if from out of town) . Still, the customer service was excellent, and I’d absolutely recommend this place—just go earlier in the day and come prepared! We WILL keep visiting there, hope you do too!

1 /5 Amya Daniel: I came from out of state to get a grill from Leo Jewelers, and this has been one of the most disappointing experiences. I paid over $220 and had my teeth molded on-site, expecting a proper custom fit. When I finally received the grill, it didn’t fit at all — completely unusable. I followed their process, trusted their work, and still got a faulty product. What’s worse is that they have a “No Refunds or Exchanges” policy, even when it’s clearly their mistake. I traveled all the way from out of state thinking I was dealing with professionals, but I’m now having to dispute the charge through my bank just to try to get my money back. If you’re thinking about doing business here, especially if you’re not local — be warned. There’s no accountability if something goes wrong, and you’ll be stuck with a product you can’t even use. Do better, Leo Jewelers.

5 /5 Ren Hill: Had an amazing experience at Leo’s Grillz! Jalil was incredibly helpful from start to finish. He took the time to walk me through different design options and really helped me find the perfect look. His knowledge and customer service were top tier—super professional, patient, and made the whole process easy and enjoyable. Highly recommend asking for Jalil if you’re looking for top-notch service and quality work!