Jewelry Artisans - Atlanta (GA)

Lauren .Rives Wow, I was really blown away with the amazing service I received today! I walked in just wondering if they’d be able to help me with a watch battery that I just got replaced a week ago at Kay Jewelers. The watch wasn’t keeping the correct time. They didn’t hesitate to take it behind the counter and take a look at it for me. They replaced the battery free of charge! Jim and David were very kind, patient, and helpful with my issue. They took their time to assist me. They did say that if the battery still doesn’t work that there may be an issue with the watch itself. But it works great now! While I was waiting for the watch to be finished, Dianne asked if I needed anything. I showed her my tarnished silver bangles she offered to clean them for me She brought them back sparkling and gave me great advice on how to clean and store the bangles. Very lovely lady! Excellent customer service! This family owned jewelry store went above and beyond my expectations. Thank you so much!

Sandy Madanat I had the absolute best experience working with Leah at Icebox in Atlanta! From the moment I walked in, she made me feel comfortable and truly listened to what I was looking for. I came in to pick out my wedding band and ended up upgrading my engagement ring to something that better matched my style—and I couldn’t be happier with how it all turned out. Leah was incredibly knowledgeable, patient, and honest throughout the entire process. She helped me design a custom look that complements my oval diamond perfectly, and she made sure every detail—from the setting to the band—was exactly what I envisioned. Her eye for style and attention to detail made the experience so smooth and exciting. I highly recommend Leah if you’re looking for someone who genuinely cares about making your vision come to life. Thank you, Leah, for helping me find the perfect ring for this next chapter!

Patricia J Went here to have a ring repaired . Stone had fallen out and was told a $100. Gave them a Hundred, and was told they would let me know how much the repair would be by calling me, but know one called to let me know how mich the repair would be, so after waiting for a week . I looked at the receipt the girl gave me but it didnt reflect the $100 that I had given for the Stone to be repaired into my ring. After which my husband went to check on the ring. They told him $100. I then went in and told them that I had already given them $100. They said that I hadnt. I said , "well you have cameras in here why not check the day I brought you my ring!" SHE REFUSED! and said it was Security! A reputable Business wouldnt have a problem showing the TAPE if their was a PROBLEM? HOWEVER MY HUSBAND GAVE THEM ANOTHER $100 THATS $200 . PEOPLE, You might as well say that I just bought my RING ! WOW HOWEVER,"GOD SAID, YOU WILL REAP WHAT YOU SEW!" AND HIS WORD CANNOT LIE! I DONT RECOMMEND THIS BUSINESS ESTABLISHMENT!!!! THINK THREE TIMES BEFORE DOING BUSINESS WITH THIS BUSINESS!!!!

Emma Rodriguez Came in with a necklace under $100 that I wanted fixed. They had it taken care of in less than 24 hours. They made my necklace seem as important to them as it is to me. The women working there are very kind.

Lativia Randolph I came from Tallahassee to buy a car from this company and I had a great experience when I purchased my vehicle over a year ago and I would definitely do business again with them.

Hunter Dampier Had a great experience at this jewelry store! The staff was friendly, knowledgeable, and took the time to help me find exactly what I was looking for. The selection was beautiful, with a wide variety of unique and high-quality pieces. I never felt rushed or pressured, and they made the entire process enjoyable from start to finish. If you’re looking for stunning jewelry and excellent customer service, I highly recommend stopping by. You can tell they genuinely care about their customers and their craft!

Judy Horton Passed by it walking and their windows displays brought us in. Absolutely pleasant and helpful staff and we visited on two separate occasions, buying a Turkish-inspired desk lamp on the second. She wrapped it up nicely for a safe drive home. So many items to look at from various polished rocks to art to lights of all sorts. All unique and make great gifts. We will definitely stop in again.

PrinceOfDenmark I bought several really choice coins from Empire a couple days ago to upgrade my collection and I’m very pleased with the deal. Derek was polite, professional and didn’t rush me through the transaction. Wonderful experience. Thank you!