JCPenney - Albany (GA)

Emily Morris Browns has such a special place in mine and my familys hearts. The new owners have taken great care to preserve the legacy of Browns, and our registry experience was a dream come true!

LeMona Foster Beautiful!! Every piece is simply beautiful!!! Everything is reasonably price and SO aesthetically pleasing you can’t just leave with ONE item! I will make a trip at least once a year for Stone River Silver♥️♥️♥️

Joseph Johnson Went in for a “yearly” watch battery replacement for last 10 years. On Sunday, 5:00p, salesman told me that they he couldn’t change my batteries because they don’t have a tool to do so. I have done this for 10 years or more. Started at the mall store years ago! Wow! It was a sales woman there also. UNBELIEVABLE!!!!! Went back to Kay’s jewelry store and the “Outstanding” service that was provided to me was on point! The sales lady greeted me as I entered the store. She actually took my watch to ensure they could or couldn’t do the requested task of changing batteries. They couldn’t and she directed/referred me to Battery Source who also provided outstanding service!!!! Kudos to the sales person who answered all my questions and concerns!!! A 360 from yesterday’s service!!! Today you was the Outstanding store I have known you to be, thanks! (5 stars) they didn’t know I was in there yesterday! Pure Good Service!

WHD My new favorite jewelry store! Will be coming back to see these amazing ladies this coming October. It was my birthday when we visited last year and they helped me find a wonderful piece to show off my Scandinavian heritage - a Viking Axe head necklace! Can’t wait to get another piece from y’all soon!

Tiara Tran Went here to browse and came across mini Graduation Gnomes! They were so cute I was going to buy one as it was, but Natalya was so sweet and mentioned that they did custom writing for the Gnome’s cap! Communication on pick up instructions were clear and timing was fairly flexible. Upon pickup, she even offered to wrap the gift for me, and it was beautiful!

Natanael Garcia Really good customer service. Always so friendly. Great selection of jewelry and affordable prices , this is the place to go for your jewelry needs