H&R Block - Metter (GA)

Shane Kincaid Amanda is a great.

Darryl Dalton I was given a great interest rate on a Truck loan, they even beat my own personal bank by 4 points. Carmen made the whole process painless,she is a true professional. I highly recommend this institution!

Kenneth Davis My experiences at this bank have been lukewarm at best. Today the ATM was down, and no one in the bank knew anything about it. There were only two tellers at the windows. I was second in line and it took over 8 or 9 minutes before I was able to advance to the counter to make a withdrawal (because the ATM was down). It seems that everything around runs in slow motion. So, the moral of the story is: Dont be in a hurry when you bank here. Its going to be awhile. Thankfully, I dont have to come here very often. UPDATE: The manager of this branch reached out to me this morning to get a better understanding of exactly what happened. I was extremely impressed at her level of concern, and wanting to take corrective action to lessen the chance of this happening in the future, hence Im changing my review rating.

Danny Perez I can’t say enough good things about this credit union. They go above and beyond to actually help people, not just push paperwork. One of my buyers had been denied by another institution for a commercial loan, and Robbie stepped in, took the time to walk us through everything, and made it possible. That experience impressed me so much that I went back for my own commercial loan, and once again Robbie was amazing—patient, helpful, and always making sure everything was clear. Not only did I get a great loan option with low closing costs and a good interest rate, but we even closed earlier than expected. Since then, I’ve gotten two more loans with them, and every single time has been smooth and stress-free. Their loan products and checking accounts are solid, but what really sets them apart is the way they treat people. You’re not just another customer here—they honestly make you feel like family. Miss Tonya, the branch manager, is one of the sweetest people you’ll ever meet, and the rest of the team is just as kind and helpful. I’ve dealt with big banks before, and the difference is night and day. This credit union truly cares about their members, and that’s something you can feel from the moment you walk in. I wouldn’t go anywhere else.

Norma Taylor Great customer service. Love the ladies here, especially Alexis. Go see them if youre ever in need of extra funds! Thank you Sunset Finance!

Hineta Gibbs Agent Valencia made this experience awesome she get a 10 in my book… Thanks Again

Michael Schultz If I could give zero stars I would! Trust as a whole has to be the worst and taking that spot from BoA! My father passed and had a PoD for his account and I’ve had to make multiple trips in to close that account and have those funds transferred to myself and sister as the named beneficiaries. Every time I go in I’m given a different story of what I need to bring in to get this account closed and it changes. They’ve held onto my deceased fathers funds now for almost 2 months and I can’t seem to get the account closed out.