Alpine Vibes Jewelry & Rock Shop - Helen (GA)

Kathleen Stento I wanted to update and change my review from 1 star to 5. The issue below was taken care of promptly and professionally and honored by JCPenney in Hiram! Was just at your Hiram, GA location and left without purchasing. I was shopping for casual shoes when I saw a sign for Clarks 40% off and a sign next to it which stated scan the QR code and take an additional 25%off . I scanned the QR code and also had a picture of the signs. At the register, the associate said the coupon didnt work. I showed her the picture of the sign and she tried again. The Manager ( or supervisor) was nearby and the associate asked why the coupon didnt work. The Manager said the 25%off coupon doesnt apply to Clarks. I asked why they have the 25%off sign WITH the Clarks sale sign. She replied "its just for advertising". I told her that was deception to the customer. She walked away without another comment. The cashier told me if I had a JC PENNEY credit card, I could take an additional 30%off. I asked how that would work since after reading the fine print on the 30% coupon also states Clarks are not included? It doesnt make sense and is deceiving the customer!! BEWARE of this stores " advertising".

Justin Brown A beautiful boutique and top-notch team that provides an exceptional customer experience every time. From day one my representative George has been a true professional—courteous, responsive, and always willing to help. His knowledge, professionalism, and willingness to go the extra mile truly sets him apart in my eyes. He’s always made the process effortless and enjoyable and I would certainly recommend stopping in for a visit.

Jay Ridley I met Monty several years ago through my best friend which was a pilot for Delta. Monty is very knowledgeable of all jewelry and stones. I’ve purchased several beautiful rings, bracelets and ear rings for my wife. (Happy Wife is a Happy Husband). Such great quality on all his jewelry. Monty is personally redoing my wife’s wedding ring by replacing the setting. Can’t wait to see it in a few months.

Cynthia Pittman My husband bought my engagement ring from these guys about 3 years ago and I just got it repolished and a stone replaced. It looks brand new and im in love all over again. Fantastic job will be back to get my wedding ring!

Enrique Zelaya Jimmy knows watches and is very helpful in ensuring your luxury watch fits appropriately.

Brenda Grant Service is excellent and give time to help me thank you so much

Stacey Sims My wife and I purchased upgraded wedding rings on 6/28/25. Branden was our sales person. He was absolutely AMAZING in his delivery of our product. He went ABOVE and BEYOND to ensure an excellent customer experience. He exemplifies the strong characteristics of a manager. Elaine (Store Manager) was PHENOMENAL!!! She delivered a personal approach that is out of this world and made us thankful that we purchased from Kay Jewelers. She even stayed after hours to ensure that we were totally satisfied. Thanks Kay! You have a customer for life!!

Susan Fulghum-Frazier Customer service was friendly, knowledgeable, and the prices were reasonable. They had Bridal registrys, , dinnerware, everything to go with a newlywed couple. Adults, kids and all kinds of jewelery, from gold , platinum, Sterling Silver and gemstones of everkind. Chrystal (different kinds), a lot of beautiful items that a jewelry store would carry. Even items some stores wouldnt carry. Come on down they also have repairs, watches, and jewelery.

Taylor Greer Mum is the best!! She helped us pick out the perfect wedding gifts for next weekend (pearl earrings for me and a watch for the groom) all within budget! She listened to us and made the best recommendations! So glad she played such an important part in our special day!