Pandora Jewelry - Melbourne (FL)

2 /5 Karla Morales: I visited Pandora for my daughter’s birthday, hoping for a special experience, but I was not satisfied. The service was not welcoming, and the staff didn’t seem very happy or engaged. For such an important day, I expected a warmer and friendlier atmosphere. Pandora could definitely improve by focusing more on customer service and making guests feel appreciated.

5 /5 Sam Duncan: Nyssa was excellent! She helped us find the perfect gifts! Great job!

5 /5 Cristine Fine: Landen is an exceptional person. He was so very helpful and pleasant He helped us pick out a beautiful bracelet and gave us a great deal! Go see him and enjoy all the wonderful things Pandora has to offer!!

1 /5 Nicholas Moore: Had a terrible experience with this Pandora! My now fiancè and I ordered a ring online, it was going to be her engagement ring, and went to go pick it up at this location. The store was not busy at all and the guy working (noel) said the ring we ordered wasnt ready for pickup like it should be.. so he went and got a ring out that looked way smaller than what we had ordered online. We had mentioned this to him multiple times and he kept reassuring us that the rings stones always look bigger online.. so we took the ring anyways and decided if we got another we could just return that ring.. so we ended up getting another ring and came back a few days later to return the ring Noel had given us.. the ring HAD NOT LEFT THE BOX THE WHOLE TIME WE HAD IT!!! AS soon as the lady who was handling our return (i cant remember her name but she was a sales lead) took the ring out of the box she said "oh this is scratched" and said they couldnt take it back! I told her theres no way we scratched it because we hadnt taken it out of the box. While going back and forth about the "scratch" her coworker took another similar ring out to show us what an unscratched ring looked like. At that moment my fiancè noticed that the ring they took out was the actual ring we had ordered and they had in fact given us the wrong ring all along... after realizing this they did give us a refund because I think even the lady realized how ridiculous it is to give someone the wrong item at a jewelry store! Altogether it was a terrible and completly unprofessional experience and I dont recommend anyone shop at this location!

5 /5 Haleigh Leyva: Deborah was such a good salesperson! She had great customer service and I will be definitely be coming back. She was extremely funny and I definitely made a forever friend