KAY Jewelers - Port Charlotte (FL)

McKinley Charlton After searching several local jewelers to assess and repair the broken hinge on my eye glass frame it was suggested to me that I go by Plantation Jewelers located in downtown Winter garden. Upon doing so, I was greeted by Anne and she took my damaged glasses to Alex (get this, hes a real master jeweler) who not only carefully assessed the issue with my glasses. But, he took the time to show me exactly where the damage had occurred under a large lighted magnifying glass, he explained the steps involved to repair my glasses, how much time it would take and the costs involved. He even offered me "a risk free warrantee" if the work he provided didnt meet my approval. Talk about "OUTSTANDING" customer service. It surely wasnt absent on this day. As a result, I must say, Alex did an "EXCEPTIONAL" job with repairing my glasses. And, it took him much less time than what he had originally estimated. Am I satisfied with the work that Alex did? You darn skippy I am. His expert craftsmanship saved me $$$.$$ from having to buy new glasses. To Alex, Anne and the staff at Plantation Jewelers, Thank you very guys very much. I hope my GBR brings you more customers.

Jessika Rocha Im delighted with my purchase! The service was excellent, and the quality of the jewelry is spectacular. I chose a delicate yet elegant ring that has received many compliments. I will definitely return. Thank you for everything!

David P "Uneducated" per Rhonda, one of the owners... My wife (who is very educated by the way) and I visited their booth last Friday, at Safety Harbors 3rd Friday and she was interested in a few of their silver charms. One in particular was a rather large leopard but my wife didnt like the chain. We then asked Rhonda if we could try it on my wifes chain. Rhonda proceeded to add it and my wife decided it was a little to big so again, she asked Rhonda to remove it. Well...my wifes chain then broke at the clasp. 1st word out of Rhondas mouth was that was a cheap chain and no way was it silver. No apology for breaking the chain, no sympathy - really?. Anyways my wife ended up buying another charm and we left. My wife later emailed Rhonda that she was upset and cant believe they did nothing and offered no apology. To top that off, Rhonda ended up calling my wife as a follow-up to the email and proceeded to argue about the chain and stated that she (my wife) is "uneducated" since she did not work in the jewelry trade industry. Well....we are not 10 years old and definitely aware of different grades of silver, platings etc... Granted it wasnt an expensive chain and its not the point, just horrible customer service. Never again buying from this vendor

carla kellis Consistently great service! The team is always attentive and provides excellent customer care. I’m a repeat customer for a reason — they never disappoint.

Stuart Crawford Great shop in the heart of Sebring.

Leny I love this store, beautiful jewelry and design. You can find many gems stone. The staff is great.

Grant Ke I have been going to Buchwald Jewelers for more than 20 years now. I have purchased bracelets, necklaces, earrings and watches. The pieces I have purchased were all outstanding and I have been very happy with each of them. Jeff is very knowledgeable and trustworthy which is why I keep going back. Always more than fair price and never a question of who I am buying from. In this day and age, when you are spending some money, you need someone you can really trust and believe me you can trust Buchwald.

Erin Gleason FANTASTIC! Went in with the hopes of finding a classy wedding band, walked out with my dream come true. Karen and Justin came up with a custom wedding band, and it’s perfect! Karen is phenomenal and professional and assembled the most stunning wedding band. Justin is also amazing, and he also has such a creative mind on creating the exact piece you’re thinking of! Highly recommend

Joey Mink Beautiful work on display, and hes willing to make whatever you want!

Chara Dremmur I took a bracelet there that my mother had given me when she passed away, she had tiny wrist and there was no way it was going to fit me. Theyre Jeweler designed a way for me to wear my moms bracelet and Im so very happy. Theyre very good theyre very honest and I will do business with them many times over. They sized 4 rings at a good price also. And they got the bracelet ready in 2 weeks so I could wear for Christmas. They are my new jewelry store. Pam Stone Pensacola