Direct Auto Insurance - Longwood (FL)

Melinda Burdiss poor customer service, incompetent agent - Max constantly assured me our policy was in good standing even when the insurance company kept sending letters of cancellation - dont trust this guy - he doesnt know how to do his job - this isnt some small policy this is a commercial policy that costs thousands to start and maintain and now we are out the money and scurrying to find another policy - if I could give 0 stars thats what he would get

Soni Sanders On Black Friday, my son purchased a car, and we had trouble getting the insurance declaration to the dealership. I called several local agents, and Harry Grizzle at Allstate stood out with his exceptional service. He promptly assisted me and followed up to ensure I received the necessary document. The following Monday, a member of his team called to follow up again, demonstrating their professionalism and commitment to excellent customer service. Harry and his staff were reliable, courteous, and did exactly what they promised. I highly recommend Harry Grizzle of Allstate Insurance and his team to anyone looking for auto, homeowners, or renters insurance. Their dedication and professionalism truly set them apart.

Robert Skechak As a small business owner, I cannot express enough disappointment with INSURICA and the way they’ve handled a critical situation for my company. After being a loyal customer and trusting INSURICA with my insurance needs, I faced a challenge with an audit process that, according to them, involved multiple attempts to reach me—attempts that I never received. No voicemails, emails, texts, or even a formal letter arrived to notify me about the audit. Yet, instead of offering assistance to resolve this misunderstanding, they quickly handed my account over to collections, leaving me to face harsh demands without a chance to clarify or provide the necessary documentation. I approached INSURICA hoping for understanding and support, especially after a devastating period where my business suffered significant losses. Instead, I was met with a lack of empathy and a rigid approach that made an already difficult situation even more stressful. As a small business owner juggling everything from operations to customer care, I expected better from an insurance partner—someone who would be on my side and help navigate challenges like these. If you’re considering INSURICA for your insurance needs, please think twice. In my experience, they’ve demonstrated a lack of genuine concern for their clients, especially when we need help the most. Insurance is supposed to be about having peace of mind, but I’ve felt anything but that during this ordeal. Choose a company that will truly be there for you, not just when you’re signing the policy, but when it counts the most.

Tommy Goth One of my friend recommended this agency . I called them for inquiry and I got surprised by the response. I got all of my questions answered. I visited them the next day. The agent was very helpful and careful abut my concerns. Thanks to him for getting me the right policy.

bryant skipper Chancy Insurance has provided my Home Owners Insurance, Business Auto, and Personal Auto Insurance for the past 15 years. They are always very responsive, professional, and courteous valuing their clients and their needs. I want to Thank Chancy Insurance for always being their when I need them and being apart of my team.

Dr G I had the best experience with an insurance company EVER!! I spoke to a young lady named Kenna. She explained it all so well, that even I understood! She was very pleasant and sweet. She really knew her stuff. She anticipated my questions even before I could ask them. Very pleasant experience. I highly recommend this agency and Kenna.

Lee Alycia Knowles My experience has been great! The staff is very friendly and helpful.

Nelson E. Cordero ⭐⭐⭐⭐⭐ I’ve been with E&L Insurance since 2013, and Elvira has been amazing from day one. She’s knowledgeable, responsive, and always goes the extra mile to make sure I’m covered and informed. Excellent service year after year — highly recommend! anything

Harriet Kazansky In these times of very high premiums for car insurance in Florida, thanks to my agent Tom Lloyd-Jones, I now have insurance with a very good, reputable company at a great price. Tom was quick, clear, and impressed me with his knowledge of the field. I am going to bring my home owners insurance to Tom and I know he will get me a better deal than I have. I have been telling my family and friends to call him.

Terry Peters Outstanding customer service. Casey Trent was extremely helpful and courteous throughout the process of filing a claim. Thanks to Caseys assistance we were able to complete our paperwork in a timely manner. It sure is great to be able to deal with a local Nationwide agent and his team. Thanks David, Casey, and staff!