East Coast Insurors Inc - Ormond Beach (FL)

Karen Digirolamo Alma has been my agent wow I don’t even know how long R least 10 years. She is extremely attentive and helpful. I appreciate her so very much highly recommended

Richard Frattura I have known and worked with Bronya for over 10 years and her level of service, care, professionalism, and dedication to her customers is unmatched! Insurance buying can be a painful experience but working with Bronya, she makes it fun, pleasant and you will understand exactly what coverages and service you can expect. She will always exceed your expectations & I strongly recommend you give her a call for all of your insurance needs. You will not be disappointed!!!!

pamela carter Wonderful

Michael Bello My experience with your company has been absolutely disgraceful. The treatment toward Hispanic clients is unacceptable, and the Spanish-speaking service was completely unprofessional and disrespectful. It is shameful that in this day and age, such disregard and lack of respect still exist. Your staff is clearly untrained and lacks even the most basic sense of customer service. The disorganization, arrogant attitudes, and complete lack of empathy make this one of the worst service experiences I’ve ever had. And let’s not even talk about the outrageous, unclear estimates—a total lack of transparency that only creates more mistrust. Instead of offering support, your company adds to people’s stress and frustration. You seriously need to clean house from the ground up, because what you currently offer is not a service—it’s an insult. Extremely disappointed. I absolutely do not recommend your business.

Carole Paino Great company and staff. Been with them for about 20 years for all of our realty and vehicle insurances. Never a problem - highly recommend!

Andrew Rossi I switched to Alligator upon recommendation while looking for reasonable auto insurance. While being their customer I have moved and needed to switch my auto pay method and both times were handled efficiently over the phone. What a relief, the previous company I used may have had me "in good hands" for over a decade but my rate had more than doubled in about two or three years.

Cynthia Nguyen I had an amazing experience with Cindy! She went above and beyond to find my mom the perfect insurance plan. Not only did she take the time to explain everything in detail, but she also made sure I could translate it all to my mom. Additionally, she accommodated my busy work schedule by fitting me in on the weekend. I highly recommend her exceptional service and dedication to her clients.

Melanie Tyree Words cannot adequately portray about how amazing Jennifer Osiwala is. I have worked in the insurance industry for over 20 years. Never before have I encountered an agent who is so dedicated to serving and assisting her policyholders. Not only was she able to secure adequate coverage in a challenging market, but when my elderly parents sustained a large house fire, she went above and beyond to support and guide them through this difficult process. She is responsive, professional, and compassionate. Thank you Jennifer, and the team at Smith, Reed & Osmond for all that you do.

Erica Curtis I have had the privilege of working with Adam and Elizabeth many times over the past few years. I have referred multiple customers to them and Im always impressed with the knowledge, care, and concern they show the customer. I have recently changed my personal insurance (both home and car) over to Adam and Elizabeth Im so thankful I did. They are thorough, kind, and incredibly patient. They know the products very well, they make you feel as if you truly matter, and they wont stop until youre completely satisfied. I am so thankful to them both for their help in my business and now in my personal coverage! I will continue to recommend them again and again.

Sara Huerta No one else I would choose! Their whole team is professional, friendly, and welcoming. Ronnie has always given honest and fair quotes and helped me lower my rates while still getting me the best coverage. He is easy to talk to, and informative!