Progressive Insurance - Claims Office - Sarasota (FL)

Stefano Fernandez Lori was amazing—super helpful, efficient, and made the process smooth. If you’re looking for great service, I highly recommend working with her. However, Freeway Insurance itself can be frustrating—calls often get transferred to different offices, and reaching your local agent can be tricky. If you want to work specifically with Lori, make sure to ask for her directly, as the main line might try to sell you a policy themselves or disconnect the call. Despite that, Lori is fantastic, and I appreciate her help!

Americano Tuvas I contacted Florida Insurance Group Agency on N Pine Hills to explore options for my insurance. The team was friendly, professional, and quick to respond. Unfortunately, the quote didn’t work out well for my unique situation, but I still appreciated the effort they put in. They were transparent throughout the process, and there was no pressure at all. It was definitely worth reaching out—sometimes you just have to explore your options to know what fits best. Me puse en contacto con Florida Insurance Group Agency en N Pine Hills para explorar opciones de seguro. El equipo fue amable, profesional y respondió rápidamente. Lamentablemente, la cotización no se ajustó bien a mi situación particular, pero aun así agradezco el esfuerzo que hicieron. Fueron muy transparentes durante todo el proceso y no me sentí presionado en ningún momento. Definitivamente valió la pena intentarlo—hay que comparar opciones para saber cuál se adapta mejor a tus necesidades.

Charlie Wall David is excellent. Very high ethical standards. He knew I was ready to hand him a check, and he still went back out and got me an even lower rate with better coverage. Amazing. I could not be happier with their service.

Anthony Villanueva ⭐️⭐️⭐️⭐️⭐️ Outstanding Service & Communication! Alexia Emerson has been an absolute pleasure to work with. From start to finish, her professionalism, responsiveness, and genuine care made the entire process smooth and stress-free. She kept me informed every step of the way, answered all my questions clearly, and went above and beyond to ensure everything was handled efficiently. If you’re looking for an agent who truly puts her clients first, Alexia is the one. Highly recommend!

MP Zimmermann Amy McKowen at the Robinson agency is a pleasure to work with, regarding our homeowners insurance policy, since we purchased our home in 2017. She is professional, knowledgeable, efficient and always helpful. Thank you Amy for your excellent service.

Gill Walker Trying to get hold of them is impossible. Update - got there in the end.

Jamaican Beauty I had a great experience working with Carlos as my insurance representative. From the beginning, he was knowledgeable, professional, and genuinely helpful. He took the time to clearly explain all my options and made sure I fully understood my coverage. Carlos was patient with my questions and always responded promptly, making the entire process smooth and stress-free. What stood out most was his attention to detail and commitment to finding the best policy for my needs. It’s rare to find someone who not only knows their stuff but also truly cares about their clients. I highly recommend Carlos to anyone looking for reliable and trustworthy insurance guidance!

Carolyn Donovan I have found ABC to be very helpful, and responsive to questions and calls. This is refreshing as compared to my previous agency. I highly recommend ABC for your insurance needs.

Brianna Kraus We have used this group for several years. All the staff is amazing. But we always use angel Alberti she is such a blessing a literal angel. I can’t count the times she has had to deal with my frazzled stressed out husband at the DMV but she always stays so positive calm and collected. I hope we will be able to continue with this group for a long time. Thank you for all you do.

Don Lowe Found my Agent, Kate, here after more than a decade later at Thomas Insurance Services of Fruitland Park, and Susan Thomas State Farm before that! That is where we first met over 20 years ago! She has moved in with Lassiter-Ware and now has lots of Insurances to offer. We spent an hour working on my situation and found a solution for it. Thanks Kate! AWESOME , AS ALWAYS!