Statewide Insurance - Kissimmee (FL)

3 /5 Gill Walker: Trying to get hold of them is impossible. Update - got there in the end.

1 /5 Matthew Lund: Called them to get a quote on home insurance because I’m looking to buy a home in Kissimmee/Davenport and wanted a ball park on what my premium would be. The agent asked if they’re the first person I’ve spoken with and I said I’d rather not answer. He responded with a sigh of frustration and said “then just give me your number”. I asked what for? He said “I’ll just call you back” very dismissive and I asked why he needed to call back and he said “I’m busy” and hung up on me. Great way to gain a new customer.

1 /5 Matt Fyles: Very poor service. Theyre happy enough to take your money, but when it comes to asking them to do something in return, its a different story. Having sold my property I contacted Arun Sharma at Statewide Insurance on 3 separate occasions to ask him to cancel the flood policy. He simply ignored the request and failed to even respond to the last two e-mails. As a result Ive had to file a complaint to ASI / Progressive directly (which is a challenge in itself). I will not use this agency again and would not recommend to anyone based on this experience. Update: Regarding Mr Sharmas response, he obviously had the opportunity to explain himself in private, and all it would have taken was a simple reply to one of the three e-mails he ignored. Instead it took a public review to get him to communicate. If you feel, as Mr Sharma does, that expecting a company to bother replying to you constitutes unreasonably high expectations, then by all means use Statewide.

1 /5 Ian Lotty: I gave this agent one star because I had to choose a star. I would NEVER recommend this agent to anyone. The owner is VERY RUDE and refuses answer any questions or concerns a consumer may have. Not to mention a complete rip off, Your premium will jump up to hundreds of dollars in no time. STAY AWAY, this agent is very dishonest and very rude. No customer service whatsoever.

1 /5 Rebecca Allmand: Very rude. Dont care want you have to say. And even tell you to shut up and come you a very rude lady. I was just asking question.