Univista Insurance - Tampa (FL)

Roguens Stinvil I was delighted by the quality of the service received from Raymond Insurance Agency. The staffs were very patient and professional. Their prices are very competitive in comparison to other agencies in the area. I highly recommend them to other people who believe in quality service at reasonable prices.

Sandra Kay I highly recommend Windward Insurance. They have taken great care of me the last two years. They have never let any policy lapse and always provide the best rates and make it easy for me! Big shoutout to Beth!

Deviny Griffith Formal Complaint – False Policy Information, Unjust Fees, and Poor Service To Whom It May Concern, I am writing to formally express my deep frustration and disappointment with the way Progressive has handled my policy and my account. While I understand that my policy has been canceled—and I have already spoken to a representative—I feel compelled to document the serious issues I’ve experienced due to Progressive’s internal errors and lack of accountability. To begin, it is clear that false or inaccurate information was entered into my policy, which triggered a snowball effect of completely unjust fees—all of which were through no fault of my own. Rather than correcting the issue when it was first raised, I was met with vague responses, misdirection, and additional charges that continue to make no sense. I was also billed for documents I never received by email, mail, or through any online access. Charging customers for materials that were never provided is not only unethical—it borders on fraudulent. This entire experience has been marked by a lack of basic business communication, transparency, and accountability. Every step of the way, I encountered representatives who either could not provide clear answers or appeared insufficiently trained to handle the matter professionally. The disorganization and inconsistent information I received only added to the confusion and financial strain caused by these errors. At this point, I feel that I’ve been taken advantage of and misled, and the situation reflects a serious breakdown in both customer service and internal policy management. I am requesting that this matter be escalated immediately and fully reviewed. I expect all erroneous charges to be removed and a detailed explanation provided of how these errors occurred and what is being done to prevent them from happening again. If this issue is not resolved promptly and appropriately, I will have no choice but to escalate my complaint to the insurance commissioner, the Better Business Bureau, and other consumer protection agencies.

Darlene House Will Taylor has been "my insurance guy" for almost 20 years and hes always looking for ways to provide the best insurance coverage at the least cost. And if I have a question, hes available -- usually answers almost immediately by text!

Raymond Alvarado The service was great Ms, Kelly was very helpful I recommend ppl to go there for insurance they are very helpful thank you for the great service... I appreciate it

Dionte Collins Elizabeth was very patient and she saved us money compared to our last insurance company. I highly recommend her for your car insurance needs and the process was done expeditiously.

Tiffany Lester Unfortunately, she couldnt help me with my coverage for our 5th wheel but she took the time to recommend other options! We love Farmers ins and the people they seem to recruit to handle their policies. Always over the top service!

Valery Camilla The fine folks at GMI consistently put my interests above all else, and whenever I call with questions, I get thorough answers promptly. Keep up the good work, all!

Kirsten Watson Rafael has been instrumental in securing insurance for my older home so I could continue with its purchase! I called literally 8 other companies and no one would write a policy for our home. I’m grateful I found Rafael! He is extremely responsive, helpful, and clear in what he needs from you. He even helped adjust my policy date on very short notice to allow us to close earlier. I would definitely (and have) recommended him to others!

Becca Harper TJ helped me get cheaper insurance and bundled my home and auto insurance (pending home inspection). Shes great!