Zales - Arcadia (CA)

5 /5 esvy juarez: I had the pleasure of working with Esmeralda at Zales, and I can confidently say she exceeded all expectations. From the moment I walked in, Esmeralda provided attentive, knowledgeable, and personalized service. She took the time to understand what I was looking for and guided me through their beautiful collection with patience and expertise. Her professionalism and attention to detail made the entire experience both enjoyable and stress-free. Whether youre looking for a special piece or simply exploring options, I highly recommend asking for Esmeralda — she truly makes the shopping experience exceptional. Thank you, Esmeralda, for your outstanding service and for helping me find exactly what I needed!

5 /5 Deborah Burton: Excellent Service. Briana went over and beyond of what I expected when I asked her about the cleaning process of my jewelry. She also explained to me the difference between Diamonds and Clear Sapphires which looks like Diamonds. I thought my tennis bracelet were Diamonds. Briana was thorough and patient. On a scale from 1 to 10, I give her 10 Stars. Very Kind!

5 /5 Mike -: Kayla provided exceptional service! Very warm and welcoming. She was professional, knowledgeable and took care of us with any questions. Quick service, exceeded my expectations! I highly recommend this location! Thank you again, I’m glad I’m a loyal customer at Zales!

5 /5 Melissa Martinez: Kayla and Esmeralda were and are great! They made my visit like if I was part of the family. Great experience, great and amazing customer service extremely helpful highly recommend coming to sales and asking for Kayla and Esmeralda!

5 /5 Em Tran: Had an amazing experience with Brianna! She walked me through all the different diamond cuts I was looking for for my engagements ring and ensured I was going to get the right size and style I was hoping for! Overall amazing experience and will be coming back for any future jewelry purposes through HER!