Stephans Fine Jewelry - Santa Cruz (CA)

Stefanie V I think Alex is the nicest guy. Hes always been fair to me

Josue Carrasco I have been coming to this location for 5 years and service is always outstanding! Great costumer service and very helpful staff. Specially Jessica the Store manager! Always greets you with a smile! Always wil be coming back.

Sara Brett I found this business earlier this year. Have sold a few gold necklaces that my family gave to me and I simply have no desire to wear them. What I really like about this store is the excellent customer service its very low key and they dont give you hassles or ask you questions about the origin of your jewelry. Ive been assisted by Alan both times I went in and hes really friendly and very speedy in checking the gold to make sure its real Im pretty sure he has many decades of experience and has no confusion on his end. He likes to be helpful and sometimes I strike up a chat and he is pleasant to talk to you. I havent got to know the other staff yet but next time Ill see what they have to say.. but like I said, the low-key casual atmosphere is something that I really like here. Ive been to some other gold exchange stores where they seemed mistrusting of me, like they were wondering why I had some items or would take my thumbprint and make me feel like I did something wrong, but not this place.

Tono P Great prices, service and selection of gold and diamonds.....Thanks Jason for helping me with my purchase!

Heather Gosliner I had a jewelry problem from a piece I got from somewhere else and the owner of Reflections fixed it for me! She was just so nice, creative and helpful about it. The jewelry section is top quality and so beautiful! I highly recommend this store due to the quality and high level of service!

Roseann Fontaine Very nice people and they do a fabulous job repairing jewelry. I highly recommend for any jewelry repairs or purchasing.

Elanie Plain and simple, this ring is gorgeous and the sparkle just knocks it out of the park.

Ruth Ann Barrett Must visit this shop in Santa Cruz. Sarah is top notch jewelry designer as well as a collector of objets dart which are not necessarily very pricey but you value for their beauty and craftsmanship. In addition to earrings I bought some wonderful Japanese incense, a small Asian inspired round wooden box with cover for my smaller earrings I wear frequently, and a long necklace to dress up some plain T’s I wear in the summer. I spent a good bit of time in the shop and enjoyed the conversation with Sarah as she re-strung one of her necklaces I inadvertently broke and which was a gift from a friend. Here are some pics of my “finds.” It took an hour to drive from the East Bay to enjoy the day at the beach to include, of course, a visit at the Salt Jewelry studio and then lunch!

Nicole Taylor I love my permanent jewelry! Ashley always does an amazing job and is extremely talented. I love coming to see her, she is super kind and the sweetest. I started out with a ring and an anklet last year. Ended up adding one more ring and second anklet this year. She has gained a lifelong client and refers her to all my friends and family :)