5 /5 Kayla: I had such a great experience getting my ring resized here. The team was super communicative and kept me updated on each step of the process, which I really appreciated. They even went the extra mile by outsourcing some of the gems to make sure my ring was restored to its original vintage condition. The customer service is always wonderful, and Gray is especially great to work with. I’m always greeted with a smiling face when I walk in, which makes the whole experience even better. Highly recommend!