KAY Outlet - Gilroy (CA)

5 /5 Alejandra Arciniega: I had an absolutely amazing experience at Kay Jewelers in the Gilroy Outlets thanks to Juan and Trisha! From the moment I walked in, they were incredibly helpful, patient, and attentive. Their customer service was truly top-notch — they took their time with me, answered all my questions, and made sure I felt comfortable and confident in my purchase. What really stood out was how they hustled to help me out when it counted. They went above and beyond to make sure everything went smoothly. You can tell they genuinely care about their customers, and that kind of service deserves recognition. Juan and Trisha make a heck of a team — kind, professional, and just overall awesome. Thank you both for being YOU and for making my experience unforgettable. If you’re shopping for jewelry, this is the place to go! Alex

5 /5 Michelle Lopez: This was my first experience at this store, and I was genuinely impressed. The customer service exceeded my expectations, creating a welcoming and enjoyable atmosphere. My son and I were greeted by Ashlynn, who not only demonstrated professionalism but also radiated positivity and warmth. Her assistance made our shopping experience seamless and truly memorable. If you’re anywhere near the South Bay and in search of a Kay Jewelers location with outstanding service, look no further. This store goes above and beyond to make customers feel valued, and I would highly recommend it to anyone.

5 /5 Samira Derakhshandeh: I want to give the biggest thanks to the beautiful ladies who have been so outstanding during my jewelry process. They have all gone above and beyond to make me feel at ease and helping me select the perfect piece! I will forever be coming to Kay for all my jewelry needs!! Thank you again!!

5 /5 Ryan Heacock: I had a great experience at this store today. The salesperson helping me, Jessica, was super helpful and personable. Highly recommend.