The Collector Fine Jewelry - Fallbrook (CA)

Kristin Maczko What a lovely shop and owner! I came in to get jewelry repaired. The owner advised me that while she could do the repair, it would be expensive relative to the inexpensive cost of the jewelry itself. She offered to do the repair if I wanted, and when I declined she took the time to do a free partial repair to get me up and running - so kind! We got to chatting, and I learned that she has owned the store for 50 years, and she makes the jewelry (and even the hanging artwork!) herself. The jewelry is unique and striking, and the owner is lovely. I will be back here the next time Im looking to buy some beautiful jewelry!

Selina Graf Enjoying our vacation, I went in to buy a saftey chain with my family yesterday. Destiny had exceptional customer service. She handled my needs with the utmost care and expertise. She educated me about different selections, which helped me make an informed decision about my purchase. She went above and beyond and even cleaned my bracelet. She made my kids feel very welcomed. I was completely impressed with her professionalism and customer service. I left the shop with a huge smile. Thank you Destiny for making our experience their a special one. This is the best customer service I experienced at a Pandora. I wish it was like that in every store.

Amanda Morgan My husband I and went looking for a 10 year anniversary piece. Pasha Jewelers was our first stop. We met with Sandy- and she was patient, honest and incredibly knowledgeable. When we expressed she was our first stop there was zero pressure. She was confident we would be back (because she knew she was offering the best quality and price). We went and did our due diligence and yes, I ended up coming back. Sandy was so eager to offer a level a customer service that would win my business for years to come, and she succeeded. Ive received so many compliments on my ring and I absolutely love it! She even helped me with my existing rings and went above and beyond helping bring those piece back to life. We will be happy returning customers!!!

Andrew Garner I was greeted by a nice young lady and I told her my watch band needed resizing. She passed it on to the technical dept and he had it done in two minutes tops. Fit was good and very pleased with everything. I had tried to adjust it myself and I bent the cheap tool that came with the watch. I recommend this shop.

Jayla My husband and I went to this permanent jewelry spot and had such an amazing time! The whole experience was fun, relaxed, and truly memorable. I’ve already gotten three bracelets and I absolutely love each one — the quality is top-notch and they’re so beautiful. The customer service is just as incredible as the jewelry itself. Iris, the owner, is an absolute delight — warm, welcoming, and so knowledgeable. You can really tell she cares about her work and her customers. I 100% recommend this place to anyone considering permanent jewelry. You won’t be disappointed!

Sophie G Jordan did an absolutely outstanding job creating our dream engagement ring! We had two small pear shaped family diamonds and Jordan helped us create a stunning three stone diamond set in platinum. I couldn’t be happier with the results!!! They sell lab created and naturally mined diamonds. Jordan also set us up with insurance and got the ring appraised for us. Truly outstanding service thank you!!

Corey Every time I’ve visited this location the staff has always been respectful and polite. They have always worked with me when ever I needed help financially. Highly recommended if you are in the East bay. Thank you Tony for always being professional and helpful.

Race & Alexa McGinnis 100% customer satisfaction guaranteed!!! We are beyond happy with the outcome of working with Sonora Jewelry to design my custom and beautiful engagement ring. The folks here are extremely knowledgeable and professional. I was very particular in what I liked/wanted and they were able to accommodate my every request. They went above and beyond to make sure the ring had the specifics I was looking for. We couldnt recommend them more, please support this wonderful small business!

Yvonne Liddell Very friendly, excellent work on repairing. Wonderful fine jewelry. I have been doing business with them over 30 years.