Jewelry Exchange Co - San Francisco - San Francisco (CA)

Makayla McSeveney Maria at the Ontario Mills Jared Vault location was amazing! She was so friendly from the moment we walked in, and extremely patient while we browsed a ton of different rings. My boyfriend & I were looking for my future engagement ring, and Maria was so helpful & knowledgeable every step of the way. She helped us find one that I absolutely loved! Even helped me get my necklace (previously purchased) cleaned & inspected while we were there. Truly could not have asked for a better sales woman/jeweler for our visit. Thank you Maria!!

Joseph Rufo I cannot recommend Sandy Moss Jewelry enough! I walked in with absolutely no idea what I was doing when it came to designing an engagement ring, but Sandy was incredibly helpful and knowledgeable. She patiently walked me through all the different options and helped me design the perfect ring. The final product was stunning, and my fiancée was over the moon with it. The ring made our engagement even more special. Thank you, Sandy Moss Jewelry, for making this such a wonderful experience!

K. M.D Such a beautiful store and history of being in Santa Monica and thriving. I went in to get assistance with untangling a necklace and Michael was beyond patient and kind in helping me! I highly suggest this artistic small business in the Santa Monica Place and hope people keep supporting the Sea of Silver!!!

Haifeng Yu We got some great recommendations from Kassy on graduation dresses, and my daughter found two really cute ones that she absolutely loves. Kassy was so helpful and patient throughout the whole process. Thanks to her, we found a great store!

Sabrina Proano Stephanie was so sweet and knew exactly want I wanted! She styled me with the perfect everyday bracelets and rings. I will definitely coming back for more! Great experience

Thomson Ho Having had my fair share of experiences with various ADs (some not so great), walking into Kerns Jewelers was honestly a huge breath of fresh air. Every time Im in the area, I make an effort to stop by and I always feel so welcome. Its not just a store—they really make you feel like part of the family, even though I am a newer client. This past weekend was no exception and truly set the bar high for me. I would expect nothing less now, and it feels like I found my new home. I had first learned about Kerns Jewelers as a sponsor for the local Hillsborough Concours (Im a huge car nut), and with many of my friends and clients being active attendees and participants over the last few years, I knew I was in the right place. Josette, Mingyi, and Eric are absolutely fantastic. Super knowledgable and respectful team. The entire staff is incredibly hospitable each time I pay a visit. Eric especially went out of his way to meet with me during my last visit this past weekend, and I never once felt any pressure during any previous visits. The team made it super easy to sell a few old pieces I wasnt wearing anymore. The service is truly top-notch and unparalleled. What really stood out was how their genuine interest in my needs led to an easy and natural conversation that felt less like a transaction and more like a real friendship. I felt they took my inquiries seriously and noted everything accordingly. As a business owner (albeit not in a relevant industry), I know how important it is to build genuine relationships with people. The way Eric’s team has conducted business - they’ve completely nailed it. The service was so commendable that I cant even imagine going anywhere else now. I even got to try on some of the few pieces that I liked. Its easy to see why all my friends, colleagues, and even clients speak so highly about this place. Im delighted I found my home and look forward to building a long term relationship with the Kerns family. Im also excited to pay their new Patek boutique in the city a visit one of these days. Thank you Josette, Eric, and Mingyi!

Marcel Montemayor Caro is a Master Craftsman jeweler "not a salesman". So his advice is what you want to hear and youll be grateful for it. He made my fiancée a spectacular custom wedding ring set based on a few reference photos we liked. The design came out way better than imagined. There has been many compliments about the ring. Caro suggested having six prongs to securely hold the main diamond; which looks beautiful and gives us peace of mind knowing it wont fall out. I definitely recommend having him expertly size the ring for that perfect fitment the rings created were a custom size between 5 & 5-1/4 for that perfect non-spinning fit. We couldnt be happier and Im thankful that we have such a beautiful ring for our lifetime. Just drop by and talk to him; you wont regret it.

Dawn Rogers Great people! always so kind and always so helpful! ALWAYS greets me when I walk in. And ALWAYS do exactly what I want and its done when they say if not earlier. Thank you Jackson Jewelry

M I Excellent shop with very knowledgeable, honest, and nice Sales representatives. Good and fair prices and Great Customer Service. Highly recommended.