Jewelry Exchange Co - San Francisco - San Francisco (CA)

Julia Golden Good costumer service from the moment I walked into the store. great selection of jelwery and chains. The man named Jeff is lively, professional, attentive, and joyful to interact with while browsing. There was a lady who had great advice to give me when I felt uncertain of a ring or stone. they are good and very warm, even magnetic might I recommend that store to my family and coworkers too. prices are right( not overly expensive in 2024-25 and the service is great!)

Syed It has been an absolutely wonderful experience visiting CJ Charles Jewelers in La Jolla and getting my first Omega. The ambience, customer service and knowledge of the staff was beyond what I expected. I was greeted by Tatiana and from the beginning I could tell that she is very knowledgeable about the brand, the history and amazing craftsmanship. I loved an Omega Seamaster 300 and she did her best to explain everything I needed. We were offered drinks and truly amazing experience. Since I was traveling she gave me a beautiful travel pouch and gifted my 5-year old Paris Olympics Omega pins, which he absolutely adores! I have been wearing my Seamaster on most days and absolutely in love! After the purchase, she stayed in contact with me making sure that I had no other questions/concerns. When I was looking to buy a new watch , a white-dial Speedmaster Professional, I reached out to Tatiana again and even though I was told that it maybe few months to receive this Speedmaster I got the watch delivered to my place in 3-weeks which was truly impressive. She also surprised me with other Omega gifts! I highly recommend working with Tatiana and she has always made the Omega buying experience one of the best! Huge shout out to her for making this experience perfect. If you ever plan to visit La Jolla, I recommend stopping at CJ Charles and ask for Tatiana, you will never be disappointed! She’s knowledgeable, best customer service, follows up and goes above and beyond to help! Here’s my Seamaster with the background of La Jolla Cove!

Mel at tripmogul Loved getting my upgrade ring here…twice! Everyone was so helpful helping me pick the perfect set.

Mary Dudzinski I cannot recommend Charles Koll enough! We worked with Lacey to design my engagement ring, and in just 1 appointment she was able to read my mind on what I liked better than I even could! She was attentive, understanding of my likes/dislikes, and helped guide me to the perfect choice. I left the appointment with so much trust in her vision for me! She was so helpful to my fiancee during the whole process as well, from designing the ring all the way to finish. When I saw my ring the day I got engaged I couldn’t have been more happy with how perfectly my fiancee and Lacey executed the ring of my dreams. We will be using Charles Koll/Lacey for our wedding bands & any future jewelry we need!!

Leanne Retana Michaels Jewelers is the best. Michael can repair ANY issues you might have with your jewelry. I have also bought many lovely pieces of jewelry from him. Hes just the best.

Josh Tyree Jennifer and I were easily able to negotiate a trade and I am certain it was a fair deal for the both of us. Very professional and transparent.

Emilio Sapien The staff is super friendly here! They sized me for a ring and were wonderful to talk to.

Colombian emeralds As a professional jeweler and owner of King Gems, a company dedicated to high-end jewelry and fine gemstones, I have had the opportunity to visit many jewelry stores across the country. However, my experience with Foster’s Fine Jewelry has been truly exceptional. Mr. Stephen, the owner, is an incredible person — highly professional, deeply dedicated to his craft, and committed to providing the best possible customer service. He consistently offers thoughtful solutions and alternatives tailored to each client’s needs, demonstrating his passion and excellence as a jeweler. The level of professionalism and personal attention I experienced at Foster’s Fine Jewelry is unique and sets them apart from other jewelry stores nationwide. I wholeheartedly recommend them to anyone seeking quality, trust, and a truly personalized experience.

Celeste Javier, the manager, was extremely helpful and provided amazing customer service by assisting with an exchange. Daniela and Katherine were extremely helpful and patient while helping my mom and I pick out new charms and bracelets. A pleasant customer service experience overall!