gorjana - Los Angeles (CA)

Emilio Sapien The staff is super friendly here! They sized me for a ring and were wonderful to talk to.

Monique Deterville I walked in to the store and they fixed my earrings immediately. They were very honest and gave me a great price. Highly recommend!

Nicole Ortiz The best jeweler I have ever been to. I have purchased several pieces from them now and have always been happy with my experience, whether I was just coming in for a quick cleaning and jewel check or buying, the staff is always accommodating. They are genuine in being able to help you find the best pieces for you without trying to push you to spend more than your budget.

Pallavi I have purchased gold many times here and had good experience. Recently I brought natural diamonds and the owner Pradeep is super helpful in making me understand all the details and did all customizations. Best purchase I am happy and highly recommend anyone shopping for natural diamonds, lab diamonds and gold. Btw- I also brought some lab diamond earrings which I got for best price and great for gifting as well. They also have machine which tests the diamonds. One of my friend brought natural diamond from another store and recently found out it’s not real so it’s always best to buy from the right folks. I would definitely buy here again!

Stacia Phillips I have worked with Kat at Pulido’s for 15 years. I trust them implicitly. Over the years Kat has helped me curate the perfect collection. I have trusted her with every piece in every way. There is no one better. I have dropped off countless pieces to have them returned in superior condition. Really, I only use one jeweler. She can find any piece and does so within any budget. I recommend them every chance I get.

Peter Monfeli Just bought a beautiful pearl necklace for my wife land everything was great. She helped us pick it out and educated us on our purchase. She is very knowledgeable & sweet! Thanks very much, I will be back!

Julio Medina All we can say is that Bernie was AMAZING! We shopped around different jewelers and the service she provided sealed the deal for us. Since we came in to the store she welcomed us and gave us all the attention and patience. We got a wonderful dream engagement ring thanks to her! We highly recommend this Kay store!

Fernando Vásquez Excellent customer service. I could tell they were experienced when they answered all my questions about a necklace that caught my eye. They have a good variety of jewelry.

LizaH The staff are usually very helpful and not snobby. Service has been efficient in the past. I have ordered a ring before but this recent order, I was told to expect it in a weeks time. When I called the store for the status on the ring I was told my order had not even been processed. This was 5 days later from when I first went into the store. I was told that the focus was getting new Merchandise out to the store and to expect my order at least 2 more weeks. I am not sure I want to do business with this company again.