KAY Outlet - Napa (CA)

Jennifer J Kelly and Emma were so helpful I went in to see pricing on a necklace for my boyfriend and they helped me find something affordable and high quality. They listen to what i needed and we’re very nice I would recommend them 100%. Ask for Kelly !!!

Kayla Cross I literally cannot leave the shop without spending so much money. Everything is super cute from the jewelry and clothes to the art on the walls. The girls who work there also are very friendly and help with anything you need.

Gabriela L My experience was excellent! Jessica helped me pick out a charm for an upcoming birthday gift, and she was absolutely amazing. I can be very indecisive, but she was so kind and patient throughout the entire process. She even took the time to place charms side by side on a bracelet so I could see how they would look together. Her kindness and attentiveness truly made the experience stress free and enjoyable. I’m so grateful for her help and highly recommend asking for Jessica! Thank you for being so kind. ♥️

DARA MORGAN Hands down - the best pieces for your body. I am a Massage Therapist so, my body is my tool. My energy was out of whack, and I tried everything. I worked with Windy to try to figure out a solution, and she came up with anklets to help balance me. It was a game changer. I feel much more energetic, and my pain is gone. I can not thank her enough!

Hannah I was skeptical about purchasing a diamond tennis necklace online but i found Gem Jewelers. The pricing is very good and the quality is amazing. I had some questions prior to purchasing and was assisted by Jessica on the online chat feature. My tennis necklace came securely packaged and in beautiful packaging. It also came with an appraisal which is great for insurance purposes. I will definitely be purchasing more items from Gem Jewelers! The photos do not do its justice! It even sparkles in a dark room.

Brad Hodges II This place is high quality and has awesome service! I recently lost my wedding band and replaced it here where my wife and I got married nearby in Carmel. 45$ to replace my wedding band and got my wife a beautiful bee ring. Thank you for the great hospitality, service and recommendations. We will be back!

Julia Geaghan- Breiner I had a really great experience here. the girl helping me was so professional and had a great eye for what necklace combos were most aesthetically pleasing. she helped me pick out the cutest necklaces

Virginia Huffman Davide Bigazzi is an amazing and patient instructor. I have been a regular student for TEN years. Over this time I have grown as an artist and developed new skills. Davide fosters a wonderful community at his studio. We are like family. Lots of sharing, laughter and creative inspiration. Take a class and Im sure you will love it!

Stephanie Rogers Very good customer service, even over the phone. I called to inquire about an appraisal and the person I spoke with was very knowledgeable and provided help even though they may not be able to do the appraisal. I appreciate this kind of thoughtfulness and kindness so much!

Iannick Remillard I would give 10 Start if possible. I can’t explain how awesome Bryan is as a Gemologist. My now Fiance and I went ring shopping a while back and I had no idea what to look for. Bryan took his time to explain the clarity scale, flawless scale, size of the rings, shapes and colors. His knowledge and understanding of the numerous diamonds and rings are on a whole other level. 

When it came time to prepare the ring, with the perfect stone, Bryan found the Jack pot!!! A beautiful long oval diamond with a halo, and with his recommendation, he was also able to create the perfect matching wedding band. I can’t recommend Bryan enough as he doesn’t see his customers as a dollar sign but as someone in need of guidance to find that jewelry for that once in a life time special occasion. Can’t thank you enough Bryan Just one word to describe this and it is “Perfect”