Claires - Yuba City (CA)

5 /5 Emily Hodges: I love coming into Claire’s in the Yuba Sutter Mall, they have the cutest accessories for great deals and the customer service is SO nice. The Store Manager is so sweet every time I come in, as well as the Assistant Managers, Maria and Anastaysia, they are always greeting with big smiles and always help to find what I’m looking for. I come by the store just to get some of their sunshine, they’re always so nice and positive. I was sad to hear a mother got upset at the managers for the act of her kids misbehaving, management is doing their jobs and protecting their store from items leaving without purchase. But I will always be returning to Claire’s, even just to say hi and brighten my day. I APPRECIATE THEM SO SO MUCH!

1 /5 Cas H: Great store overall but one manager, Shannon, was completely rude. Her volume level is too high 95% of the time and she was on her phone or being rude to the either cashiers every time I needed help.

1 /5 Alexandra Mendoza: I went in to buy a particular plush that I was looking for, when checking out the worker said if I wanted another one for 50% off which confused me because as far as I knew the one I chose was already discounted. So I asked her if the item did not have it. To which the worker responded “okay nevermind ” and I asked why she said that and to explain and her explanation was “ it’s bad for our system to have a transaction with one item” which sounded to me like she wanted me to buy more just because it affected her or the store. Horrible customer service and horrible attitude when responding as if it was my responsibility to spend more money for her convenience.