Claires - Monterey (CA)

Athziri Salazar My fiancé first went in for my engagement ring, and Luis and his wife helped him out so much! They made the whole process smooth and special. We went back for our wedding bands and were lucky enough to meet with Luis again—he went above and beyond to help us with every need we had. Truly amazing service, and we’re so grateful!

illumination in motion My mother and father purchased a diamond Cross here for my birthday over 10 years ago. Im extremely picky with jewelery but I was pleasantly surprised to see how skillful and exceptional the work was. Unfortunately, my cross was stolen and I live 4000 miles away now. But I do plan a trip just to see if they can make another one. I did find a similar piece but it is almost the price of a car. I havent had the same honest experience anywhere else. I highly recommend them not just for the prices and the quality of the work, but the genuine kindness they show to every customer regardless if you purchase something or not.

PAM ROTH Been going for years. New owners are great also!!

Julie Olsen Oscar and his team are wonderful. He skillfully crafted a custom diamond engagement ring and diamond baguette wedding band from a design we brought to him over 17 years ago and it came out so beautiful. Then, about five years ago, I accidentally lost the diamond wedding band and was never able to find it. Being one of a kind, I resigned to the fact that I’d never have it again and replaced it with a plain band which just never looked right. So this year I traveled back to Los Angeles from the east coast, after having moved away, and stopped in to see the team and commission the replacement of that band and within a couple weeks I had my gorgeous new ring which was nearly identical to the original and yet somehow even more beautiful than before. If you need or want high quality jewelry and exceptional service, go to Oscar’s. You won’t regret it.

Maria V Josephine had amazing customer service! Was able to assist me with resizing a ring and helped me with a customized order ❤️

Heather Gosliner I had a jewelry problem from a piece I got from somewhere else and the owner of Reflections fixed it for me! She was just so nice, creative and helpful about it. The jewelry section is top quality and so beautiful! I highly recommend this store due to the quality and high level of service!

Teresa Castro Maria/Tracy and the rest of the team from KAY JEWELRY IN NEW PARK MALL are very NICE.and happy to assist us. They explain every details you need to know. We are provided with professional and excellent customer service. They deserves more than 5 stars. Thank you.

Michelle Stearns I ordered a bracelet for my mother just a few days before Christmas. It arrived before Christmas. I couldn’t believe it got here so fast! The packages were beautifully wrapped. My mom absolutely loved it. A week or so later, she lost the clasp on the bracelet. She called the owner who offered to send her not one but two replacement clasps at no charge. I will definitely order again. I am super impressed with the quality of the jewelry and the kindness you extended to my mother. Thank you!

Deseree Uria The only jewelry store I trust my jewelry to go to. Been going to Gary for 20 years. Anytime I need a repair or need an upgrade Gary and his team take great care of me. They are honest and trustworthy. I always know my jewelry is safe and will come back even better every-time. Thank you!