Claires - Santa Barbara (CA)

VADHIR MX The staff wears very nice and helpful, lady named Ashely helped me pick a chain under my budget and gave me various options

drdee Excellent customer service and very knowledgeable about watches, batteries, etc, if I could give them more than 5 stars, I would. Reasonable prices as well !

G I Lovely little shop with beautiful products, a very welcoming atmosphere, and super friendly staff.

Keef 007 One of the friendliest shops I have been to. They really know what they are talking about. They had fantastic customer service. They were able to answer all my questions. Great selection of jewelry at great prices

jose sotelo Working with Laura to find the perfect engagement ring was an absolutely seamless and enjoyable experience. From the start, she was knowledgeable, patient, and genuinely invested in helping me find something meaningful and beautiful. She took the time to understand what I was looking for, explained everything clearly (especially the nuances of diamonds and settings), and never made me feel rushed or pressured. What really stood out was her attention to detail and her ability to balance professional expertise with a personal touch. She offered great suggestions based on my budget and my partners style, and the final result was even better than I imagined.

Char Char This place is a well trusted jewelry store! I had a misunderstanding concern about my 24k gold ring. The owner (wife) who sold me the ring and also helped me with my concerns with such a great attitude and no hesitation, was super nice about my concerns, even offer me to exchange if I like. Nonetheless, I found my go to jewelry store, price may varies. Can’t beat the customer service here compare to other jewelry store and this proves the quality of her gold that she stands by on.

Shelly Alfaro Ive been very glad my boyfriend is choosing this location and Brilliant Earth in general for my engagement ring. I couldnt give my boyfriend any guidance on what I liked because I didnt know where to start or what I liked. Madison has been really helpful throughout this journey and really patient with me! From the start, she made me feel very understood and listened to me and my interests. Shes made the whole experience special and personal. Every time I meet with her or chatted with her, I feel more confident and excited whats to come. Ive wanted to be hands off in the final decision, and knowing her support and her expertise, I feel confident my boyfriend is in good hands! Cant wait to see the final ring and grateful she and Brilliant Earth been a part of our story!

Michael Q Look no further! We worked with Emily to find something special for our wedding day. Her attentiveness and attention to detail made our search short and sweet. At first, we didnt know what style we were looking for, but with her help, we were able to find something that definitely was the talk of the wedding! We felt no pressure to buy with transparent pricing and honest feedback. Thanks for helping add that extra sparkle to our magical day!

D B Very kind and informative people at Mill’s for my very first time selling to a pawn shop. Haley and Danny were very pleasant and easy to work with. Mike so kindly introduced himself as well. I feel confident in the offer that was given to me and hope to come back to buy something in the future!

Alondra Avila Special shout out to Ed Melen!! Hes trully the sweetest and kindest! He did not pressure to buy anything and instead took the time to get to know us and our wants! (which is sooo relieving considering the fact that jewelry stores usually pressure you into buying shiny things) They really take the time to show you things your interested in, answer ALL questions, see your options and more. We ended up buying some beatiful earrings with a great warranty. I definitely recommend this place.