5 /5 Dawn Kelly: Very professional and excellent customer service. Rebecca was very helpful the moment I walked in the door. I told her I was looking to add bands to my existing wedding ring and she showed me different combinations until I was pleased with one. She was upfront about the price, and it was the same when I picked up the ring. I asked her about the time frame: 7-10 days to resize my ring (took 4!), then 5-6 weeks to special order my band. They resized, got the bands, and welded them to my wedding ring in 2 1/2 weeks. They called me twice during the process to keep me updated. I highly recommend them!