CCR Insurance Services, Inc - Oakland (CA)

Maria Ortega I have been with State Farm for many years. I love their service! Their agents are very knowledgeable and friendly. I am very satisfied with their services. Recently I was looking to purchase life insurance. I spoke to Katie Talbott, she answered all my questions and sent me a quote shortly after our conversation. Thank you Katie for your assistance and prompt service.

Racheal Von Ruden Michelle went above and beyond! She took away our anxiety in having to navigate the FAIR Plan. She was very knowledgeable, thorough, and efficient. She took the time to answer our questions and made certain we understood each step of the process. She reviewed our FAIR Plan policy as well as our State Farm policies to verify that we got the coverage that best fit our insurance and financial needs. Her help with our Homeowners conversion was amazing! Thank you for making this process much easier and quicker than I ever thought it could be!

Philip Giacalone My wife and I have been extremely happy and satisfied clients of Village Insurance Services for over 4 decades. Jerry and Molly run their insurance agency with a personal level of care for their clients that is sincere, consistent and highly professional. We have always been treated like the personal friends of both Jerry and Molly. Whenever we are speaking with them, they are always willing to take the time to listen and be as helpful as they can be. And with their many years of insurance experience, I have found their help to always be very beneficial. Over the decades, we have had many instances that have required insurance resolution via both our home owners policy or our auto policies. Those have included things like water leaks/damage, personal injuries caused by our dogs, housing/relocation due to wildfires, car fender benders, auto glass damage, etc. In all instances, Jerry and Molly made sure people were taken care of, we received the maximum coverage amount possible, and that any and all injuries or damages were handled professionally, efficiently and without a hitch. One thing that is especially important and wonderful, is that as your insurance agent, Jerry and Molly will represent YOU and will look out for YOUR interests first, rather than the insurance companys interests. Needless to say, since Ive been with Village Insurance Services for 40+ years, I can wholeheartedly recommend Jerry and Molly as your insurance agents. They are wonderful people and will represent YOU in THE BEST possible way.

Ria Santos I switched to Barrie Sandy as my new agent recently because I wanted to have a local agent in Vallejo. I was previously assigned to an out of state agent that was not responding to any of my requests. Im so pleased from day one I called his office. His associate Arlene was pleasant to deal with over the phone. She assisted me in transfering all my insurance needs to their local office. Most recently, Barrie Sandy contacted me on a Saturday because I sent thee office an email (after hours) to insure a car I needed to add to my policy. I was so pleased he called me this morning to make sure he can assist me. Voila! All done and he sent me my new proof of insurance and copy of my new policy. I am so pleased that Barrie was able to assist me on real time. Thank you! Considering checking out this business. I highly recommend it.

tiff ray They never answer the phone and I have been trying to add coverage for the pass 6 months,

Briana Gardner This review is specifically for Stephanie! Her customer service and follow-through are exceptional. I was ready to transfer my policy to another location due to frustration with a lack of communication from the this office — but since connecting with Stephanie, she has gone above and beyond at every step. I’m truly impressed and so appreciative of her help!