James White - State Farm Insurance Agent - Diamond Springs (CA)

5 /5 Briana Gardner: This review is specifically for Stephanie! Her customer service and follow-through are exceptional. I was ready to transfer my policy to another location due to frustration with a lack of communication from the this office — but since connecting with Stephanie, she has gone above and beyond at every step. I’m truly impressed and so appreciative of her help!

5 /5 Kathleen Callaghan: James White and his staff are incredible. We have been with the office for 20 years, and when our previous agent retired the office transferred to James. From day one he has been outstanding for us. We had a problem that was not our fault, nor his fault, but James went to bat for us, fixing the problem, and he won my loyalty. It isnt often these days that someone will not only give great customer service but that they will go over and above for a client and he did that. His staff is incredible too. They are always helpful, they return calls and emails in a very timely manner. Steph recently worked with us getting our premium significantly lowered without compromising our coverage. What we love about State Farm and the individual agents is that they arent an anonymous 800#, but they are real people where we can visit an office and be treated like a friend.

5 /5 Jamaica Wexelman: Everyone in this office is above and beyond helpful. The team understands that these are not just policies, theyre peoples lives and they show they care about their customers through their efforts and actions. I am grateful for the help and exceptional customer service theyve provided. I highly recommend their services.

5 /5 Jerry Herrington: I had gotten my estimated escrow in the mail and saw that Insurance went way up. I hadnt reviewed it in a few years. I went into State Farms Office and I spoke to Stephanie. She said something must be wrong. So she looked everything up and found out my Home was insured for almost the twice amount to rebuild it. I know Insurance was cheaper over the years that is why there was a great change. Stephanie did some quick estimating and said she could bring the price way down with the proper amount of coverage for the home replacement cost. She had me fill a form. She called me a few days later with great news in savings almost 2500 aa year. I highly recommend State Farm and Stephanie. It is so refreshing to have people care enough to go out of there way to help. Every one in the office is so friendly and helpful. Thank you again Stephanie. I hope you have a Blessed day. Jerry

5 /5 Heather Clancy: Our family have been with State Farm since we moved to CA in 2016. James White and the staff at his office are friendly, responsive and very knowledgeable about every aspect of our auto, renters, homeowners and life insurance policies. I want to say a special thank you to Jesse and Erin for always being able to answer any questions that arise during the year.