5 /5 David S. Weber: We had just switched to CIG after a long relationship with another insurance carrier. Six months into our new insurance policy, we had a water main break under our building, Robert was the adjustor assigned to our claim. He educated me on the process, provided a list of the information he needed, and walked me through the entire process. A small portion of the cost of all of the damage was not covered, and he carefully explained in advance why that was. It felt like I was working with a teammate throughout the entire process; I am grateful for all of his help, and would recommend CIG to any of my colleagues in the future.