Austin Reilley & Doud - Chico (CA)

Octavius Blackwood Avoid This Agency! If I could give zero stars, I would. William W. White Insurance Agency took it upon themselves to initiate a commercial vehicle policy with Progressive Insurance without my authorization after Allstate informed me in October 2023 that they wouldn’t renew my policy in 2024. I had already secured coverage with Mercury on November 15, 2023, and even sent the agency an extra month’s payment. Now, for nearly a year, I’ve been harassed by Progressive Insurance and a collection agency (Caine & Weiner) over a policy I never agreed to. Despite reaching out to both Mr. and Mrs. White on March 27, 2025, I have yet to receive any response or effort from them to resolve this issue. I strongly advise against doing business with this agency. Their lack of communication and questionable practices have caused me unnecessary stress and financial trouble.

Veronica Rodriguez Very satisfied. I have been with State Farm for about 8 years and have never had an issue with Yvonne Burton or her assistant Vanessa Joya. The service is great over the phone or in person. I highly recommend this office.

Jimmy W I had a great experience with State Farm Insurance, thanks to very responsive service provided by Lynette. She went above and beyond to help me customize our car insurance policies to fit the needs of myself and my family. Lynette was incredibly patient and thorough, providing me with multiple quotes to make sure everything aligned with what we were looking for. I truly appreciated how accommodating and responsive she was throughout the entire process. Highly recommend working with Lynette and the team at State Farm!

Ron Wolf What wonderful, competent and reassuring service Ken & his associates provide with clear caring explanations. They even fill out the forms for you! I highly recommend them for Medicare supplemental plan & drug plan selection help.

Leslie Smith Bedell & Nelson-Harbert Insurance has been taking care of our family for 42 years.... We cant say enough about how professional theyve been during that time. We have our home, business, auto and all other insurance protection policies with them. Whenever needed we consistantly receive prompt help and honest advice. Another reviewer mentioned their confusion with an insurance company name change for one of the companies Bedell Nelson represents, which was actually a merger of two. We highly recommend Scott Bedell and the Bedell Nelson Harber Insurance company. You wont be disappointed. Sincerely, Deborah and Les

Mitesh Shah Got DMV service through them as I couldnt make it to DMV because of my schedule. Glad to have a quick service. Also Prabhjot helped me find car insurance in much competitive price. Highly recommend to make an appointment to get prompt service.

William Lee I had a great experience working with Mary. She is incredibly professional and knowledgeable when it comes to insurance. Mary took the time to thoroughly understand my needs and helped me find the best coverage for my car insurance. She explained everything clearly, answered all my questions, and made the whole process smooth and stress-free. On top of that, she’s friendly and genuinely helpful. I highly recommend her to anyone looking for excellent service and expert advice on insurance!

Patricia Hirano Colquiet Scot Kunselman is one of the fairest and smartest CSAA Agents Ever!!! I highly recommend Scott Kunselman at AAA in Oakland, Californias Pleasant Valley Road office. I have been a customer of AAA since the late 80s. Although, there are many automobile insurers, I have stayed with California State Automobile Associations because they offer excellent follow-up, quick auto fixes, great hard copy maps of all USA cities, Via magazine, and much more. If you need a professional insurance agent, I promise you will be pleased with Scott, since he is quite knowledgeable when it comes to insurance coverage. I have both auto and renters insurance, and feel honored to share my experience with you. Scot ocks!!!

Jane Cloninger Thank you Traci!!! Youre awesome!!

Skip Babbitt Never got a phone call back.