Helena Soulakhian - State Farm Insurance Agent - Glendale (CA)

Spame Idiot The whole team at this office provides amazing customer service, and are honest and ethical. I would highly recommend them for all of your insurance needs. With a combined 40 years of experience, they know the ins and outs of insurance and can help you with even the toughest scenarios.

Irina Badea Our company needed a certificate of liability coverage for a $1M with an additional insured for one day coverage. That week, I contacted other Insurance companies, such as: Farmers, Webers and others. Only a few brokers come back with quotes around $240-$300!!! Some of them never called back. Most of them clearly show no interest, i.e. "dont disturb me, Im too important and bored" and "Id like your info for marketing purposes". In contrast, Mr. O. Macaulay exhibited professionalism and was eager to help (i.e. respectful, polite, caring, personable, easy-to-talk and returned every call as he promised). He was there until we got a great quote in the low $30s. We are truly impressed with Mr. O. Macaulay service. Citylinks Insurance should be proud to be represented by people like Mr. Macaulay and should recognize his efforts and dedication to a client. Thank you very much! Sincerely, TRAITS.

Harris Lim Ive worked with Stephanie for a few years now. She will go above and beyond to explain insurance details to us so we can make the right decisions. Very professional and knowledgeable. Give her a call she is always ready to answer questions.

Nichole Bryant Alina helped me out in a pinch! I could not get in contact with my previous Farmers agent so I reached out to Alina and she was more than willing to help. I could tell right away that she is very competent and passionate about her job. Already recommended her to my friends!

felix peace Theyre amazing, very fast and knowledgeable..... skip the dmv

Pamela Caples I met with Kao for my first review since Phillip Call became our new agent. Kao provided excellent customer service. He was polite, professional, thorough, and patient as he reviewed all aspects of every account we have with State Farm. I appreciated how he took the time to find the best solutions to the questions and concerns I had about our account. Another employee created some problems for us when we first came to Phillip Call’s office and I wanted to find a different agent. But, so far, working with Kao has restored more of my confidence in this office.

Christina Paalman I’ve been with Shawco Insurance Associates to administer my Auto and Home policies. I just recently added two teenagers and another auto to my policy and found they gave me a fair price (with discounts). They are professional and always quick to respond to my questions.

Julie Ellis Ive been using this company for years because they ALWAYS give me the best rate! Ive done my homework and not only do they have an A+ rating with the BBB but they have superior customer service. Like I said Ive been with this company for quite awhile ...at least 12 years because they actually take their time and review with me my best options and several times they found deals i qualify for because of my profession. Btw, I started using them because they were close to my job as temporary insurance but I found they usually beat the rates my job site offered and thats pretty good. I tried other companies but too many ripoff and upsells. I love the manager here. She lets me know upfront if she scans and finds a better deal for me. The workers are VERY efficient and well trained to do the same. I dont usually write reviews but these people are great at saving me bucks!!! I probably owe them a nice Christmas gift this year for all the money they saved me, lol!

Samuel Mendez Vianey helped me out today and she did a very thorough job, very precise and detailed explanation of everything along with being able to get me the right coverage