American National Insurance - Monterey (CA)

Ronn Olson Telephoned Chuck about a letter from corporate headquarters apparently that my next year‘s homeowners policy would be canceled. He immediately had his office “” Solidad““ get on it. Within a week my policy is back on board. Can’t thank them enough for their promptness and thoroughness.

Ed Starke Jesse Conger was a complete a hole. Very unprofessional and hung up on me while I was asking a question. He tried the poor me approach when I asked him for a quote and he said had too many claims to help me then hung up. NEVER USE THIS AGENT IF YOU ACTUALLY WANT A PROFESSIONAL.

Rosemary Sainez I’ve had the pleasure of working with my insurance agent Manny Casillas for the past few decades, and I can’t recommend him enough! He’s always been professional, knowledgeable, and incredibly responsive. Whether I had a question or needed to adjust my coverage, he took the time to explain everything in detail and ensured I was getting the best value for my policies. I truly appreciate his personalized service and the peace of mind he has given me. It’s rare to find someone who genuinely cares about their clients, and I’m so grateful for their exceptional support!

Mike Drust The best experience ever! I’ve always enjoyed quality service from my agent but this company has gone above and beyond my high expectations. Colin has excellent communication skills, easy to work with, answered all of my questions and I never felt like I was taking their time. The prices are great and I honestly couldn’t be more impressed.

Shane Foley They have a new lady. She young, she is smart and she gets the job done fast and professionally.. the prices are extremely fair and she will help direct you to the product that best fits your needs. Check her out, you will thank me.

Kate Swenson These five stars are for Joelle. The agency did an over all fine job insuring me however it was one staff member in particular who was consistently professional and always two steps ahead of me when I needed something. Joelle was especially helpful by sharing information with me that I didnt even think to ask for. This in its self brought me a great amount of peace of mind when working with this insurance company. Thanks Joelle.

james hart Been working with Tom almost 30 years. Covers my home and auto. Nice having a local office to call or walk into.

Nathaniel Mosley Found me the best option for insurance for me and my family! David is clear and helpful through the changing of insurance process! Incredible customer service from him!

L Ken and his team are the best of the best. I have been a client of his for YEARS, infinitely impressed by the unmatched customer service. I know that i am in literally the best hands. Ken and everyone I have worked with on his team are also QUALITY people and i recommend their services whole heartedly. Thank you guys so much, always always always.

Rhonda Hirata My long-time and trusted insurance company of 25 years cancelled my policy as they no longer insured homes in the Oakland Hills. A neighbor highly recommended ProCo Insurance Services and I was immediately impressed with their quality of customer service and reasoned quote. I received a quote from a competitor of theirs -- their quote and customer service paled in comparison to ProCo. I am thankful to Erika Carrasco and her excellent team (Anna and Alie!) for patiently guiding -- and clearly educating -- me through the home, fire, and personal liability insurance process. I look forward to a lasting relationship with ProCo and emphatically recommend them.