Ken Caparoni - State Farm Insurance Agent - Ventura (CA)

C R Progressive unfairly raised my rates after an accident where debris hit the underside of my car on the freeway. They labeled it a collision and said I was at fault—how is that my fault? To make it worse, they never told me about the rate hike or fault decision. When I called, the rep admitted they “forgot” due to switching to digital notices. Totally unprofessional. I’m leaving Progressive and will never recommend them to anyone. Terrible service and even worse communication.

Peter Heymann Esam and Janet are terrific. They provide professional, clear, responsive service. Much appreciated.

KARINE BULLARD Wow, I saved a lot of money with this customer. I definitely recommend this place.

Katia Soriano If I could give them less than 1 star I would, I had an accident and they never answer the phone, I left them messages and never call me back. The worst insurance ever, I changed it as soon as I could.

Maria Lemus Rivera Best insurance Ive ever had. The DMV suspended my car registration for I dont know what reason, and the Manager did everything he could to show that my car had been insured all this time. He dealt with the horrible DMV hastle and was able to get things resolved within a few days. Love these people, they are the best. Wonderful Service. I definitely recommend it.

Debbie Hargadon Erica Limones is my first choice as an escrow officer over the last 4 to 5 years. The Sales Reps - there have been 2 - and Sal, the area manager have always been very supportive and provide a high level of customer service, which is of utmost importance to me. You should give her a try!

Dustin Stotler Very helpful . Her secretary/assistant was totally informed on all aspects of my policy and helped when she wasnt available.

Jeffrey Shuman I got canceled by my old insurance co they never sent a notice and I was unaware that I did not have any property insurance. This happing on a Friday night. I called Tiffiny She told me she will have me insured on Saturday morning. I was amazed because everyone told me I have to wait until Monday. She a rock star.