West Coast Diamond & Gem - Seattle (WA)

Kathleen N Very happy with the service from Chris - the manager who helped pick out our purchases, Jennifer, as well as Tony who did a fantastic job resizing. They even did the rhodium plating for a ring we got somewhere else without us having to ask so the whole set looks super shiny together. Got them all done within an afternoon. Love the selections they have, more unique and creative than other places I have looked at. Highly recommend!

Chandler Wysup Long story short, my ring fell out of my pocket and got run over by a car. Sam Dial and their goldsmith were able to fix one of my favorite things in the world and it’s back on my finger. Thank you so much for saving my ring

Justin Yang I had a great experience here with D’Ondre getting my rose gold Madison bracelet. He’s not only friendly but also very professional and knowledgeable and can tell every bit differences between a subtle change on similar models(I was comparing 3mm and 4mm). He also knows a lot about the brand and is passionate in the industry. Great shopping experience overall.

Laura Tipton I had a ring with a large stone that I tan over with my car! The stone came out and the prongs were completely smashed. I took it to another jeweler that I had previously used. The quote was $900 to repair it! I luckily took it in to Lorraine’s and he did a beautiful job and charged me $95. I was thrilled with the repair and the price!

Catherine Edwards As a nervous first timer, they were very welcoming and took the time to explain how the pricing works. I found them to bebhonest and fair, great sense of humor as a bonus. I returned 3 more times. Never walking out dissapointed. Highly recommend.

Susan Bowers I love this store! The ladies have great customer service and support, and the dog is very sweet! They have a wide variety of beads and everything you need to create your jewelry, and have classes to learn how to create your own jewelry! This is a great store!

GP Ford My wife had a stone come out of her wedding ring, same one that had a stone come out in 2020 so today I called FM Jewelers Sumner and asked for the manager. Aisha Reyes came to the phone to listened to my complaint. Then, instead of getting excuses and runaround I was told to bring in the problem jewelry and she would make it right. I met with Aisha Reyes at the Sumner FM Jewelers later that day, about a repair to my wife wedding ring from June 2020 that needed to be repaired again. Aisha looked up my account and found my past purchase history and said that I had already purchased the lifetime jewelry care plan and should have never been charged for the repair in 2020. (I was charged for a repair that I should not have been charged for) She then promptly refunded my money for the repair right then and there. Also, she quickly offered to make the repairs again at no cost to me. I have not ever had such great service before. She listened, she investigated, and then she did what she said she was going to do...and she made it right! I am extremely impressed and I will definitely recommend Aisha Reyes and Fred Meyer Jewelers Sumner to anyone. This is a five star review. If I could give her 10 stars I would! I will buy there again!

Roxana Lome I am beyond in love with my bracelets! Jamie did an amazing job making sure they fit just perfect. Can’t wait to go back!

Nicole Ure Connie is the jewelry queen! She did my engagement ring and is working on both our wedding bands. She works really hard to get a vision of exactly what you want. She has an artists eye and is realistic about what certain metals can and can’t do. We are looking forward to getting more art done by her in the future.

Xander H Great experience. The worker there was questioning the timing of my decision to sell my silver due to current market conditions. He really wanted to make sure it was the right choice for me and even ended up paying me full spot price for some of the rounds. He also rounded up the amount paid to an even number. Excellent experience and I highly recommend doing business here.