5 /5 Kathleen Kjelgaard: Of all the banks CNN I’ve used in 70 years WaFed is by far the most professional and personal bank I’ve ever used. The staff at the federal way branch gives you a feeling of a friendly neighbor. Always greet me by name with a genuine smile. My banking needs are always taken with ia professional approach. A speedy business transaction when I’m in a hurry or a casual conversation when I’m not in a hurry. Cameron and our bank teller are exceptional! Thank I WaFed for putting your customers first!!


